
How to Say No to Your Clients
Do you ever feel like your clients are running you over or being inconsiderate? Here are some tips for enforcing your business policies while remaining polite and professional.
Loading data...

Do you ever feel like your clients are running you over or being inconsiderate? Here are some tips for enforcing your business policies while remaining polite and professional.




Salon owner Heather Hall-Williams’ focus on art scene-appeal, education, and top-notch standards keeps Scratch Pedicure Parlour a cut above the rest.
Almost all educators in this industry can teach. Only a few, though, have both the combination of technical skills and personal charisma to motivate and inspire.
In this installment, The Manicurist tackles cancellation fees, early clients and those nagging cell phones.
Being unable to find bilingual stylists can be discouraging to the millions of primarily Spanish-speaking clients in the US. Here's how Daniel Montes makes them feel welcome in his salon.
Behind-the-scenes politicking, lobbying inexperience, and legislative ignorance have tied up the New York licensing battle for years — but advocates say 1992 is their year.
You first met The Manicurist — aka Rebecca Seals — in our April issue and judging by your response, you enjoyed her “pull no punches” attitude. Here’s her take on free repairs, last-minute changes, long-winded excuses, and other headaches of daily salon life.
Licensed nail technicians and nails-only schools and their students were notified by letter in mid-April that the Alabama Board of Cosmetology was reviewing the provisions and authorization of Alabama’s managing manicurist, manicure instructor, manicure salon, and manicure school licenses.
Give and take is the secret to success for these 10 women, who are some of the nation’s top nail technicians. They give their all to clients and their craft and take advantage of every opportunity that arises.
While working on a story for our June issue about caring for nail clients with cancer, I reached out to nonprofit Beauty Bus for a sidebar about volunteer organizations serving this demographic. The Beauty Bus Foundation