Schedule Control
It’s so exciting that Adrienne is finally making a name for herself and for her unique services. In a land that had never heard of "gel toes" she broke down the barriers by providing services to
MENU
SEARCHMENUSEARCHIt’s so exciting that Adrienne is finally making a name for herself and for her unique services. In a land that had never heard of "gel toes" she broke down the barriers by providing services to
The past two weeks have been great, but as I looked at scheduled appointments for this week, there were quite a few empty spots. So that presents me with two challenges: maintaining my uphill climb in my
Adrienne had another week with six new clients! Her numbers are consistently climbing, and stability is on the way. Good thing she continues to track her results though. Tracking tells a story, and this week was
Another turnaround week in my appointment book has been very encouraging. I saw nine new clients. Several of those were a result of a marketing piece that gave a complimentary mini service, with a discount if
Wow, it’s so exciting to talk with Adrienne now — just a few weeks ago she was ready to throw in the towel, and now her business seems to be taking off! This past week proved
Well, this week has been good for new clients finding the spa online and for new services being tried out. As Heather said, I had a great Saturday! Add-on services, new people, and open minds all just
Well, it always amazes me that when you put a bug in someone's ear, great things come out of it! This past week has been a true eye opener for Adrienne. In our last conversation, one
Two brave techs traded spaces — and clients and product lines — for one day. Here’s their account of what happened…
Your salon appears to be very upscale. What type of customers are you catering to?Michelle Hi Michelle, As you noted, my salon targets an affluent crowd. Studio City is a high-income area near Hollywood, so we’re targeting young
I don’t like the idea of the floating walls between each manicure station and the next. You said the stations make for a more private service, but are they going to be sound proof? Everyone is
On a roller coaster, you know that feeling you get after you've finally made it to the top and your coaster car starts on that first big plunge? That's how I feel when I think about
What are clients saying about their salon visit after they leave? We took that question to several frequent nail salon clients to find out what’s on their minds and see what they really think about you, your salon, and your services.
Do you ever look across the table and feel the urge to ask your clients, “Do you like me? Do you really, really like me?” Of course you do. And it’s only natural. We all need some positive feedback from time to time. So we conducted a little survey to find out what attracts clients to your salon and why they love you
As TVs become the norm in more and more salons, we find out how owners and techs really feel about the transition to digital amenities.
Salons are busier and bigger than ever before, so how do you keep everyone happy and business growing?
“How do I get salon clients to keep their hands off my stuff when I’m not there?”
What you don’t know about your clients can hurt them – and you. Know what questions to ask so you can enhance your clients’ beauty and health with services personalized to their individual lifestyles and health histories.