Spruce Up Your Square Reader

Spruce up your Square reader with the help of Young Nails senior mentor Sabella Snyder.

When Your Client Is Expecting

Salons are carving out a niche by catering to expectant mothers. Moms-only menus, specialized massage, and targeted retail goodies are just the beginning. With some planning and training you can add to the joy — and relieve the discomforts — during the nine months before birth.

Say What? Scripting Your Response

Let’s face it — the customer is not always right. But customers are always important, and we can make them feel much better by agreeing with them on the importance of the service qualities they identify and value

Help Your Clients Help Themselves

Choose one day a week or one day a month for a do-it-yourself workshop — facials, manicures, pedicures, makeup application, cut your own bangs — you get the idea

Salon Pricing Structure

Habib Salo and Tracey Reierson of Young Nails discuss how to create a pricing structure for your services. 

Educating your client is KEY

June 9, 2010One thing that my instructor tells us every day is that your clients will keep coming to you if you educate them on what you are doing, why you are doing it, and how

Do You Barter Your Services?

Do you ever trade services? You know “I will do your nails if you groom my dog.” Or “How about if we do each other’s toes?” If not, why? It can be a mutually beneficial way

Which Are Your Problem Spots?

Yay Sandy for getting your nail department to 12% — that’s huge! I know that it was not an easy task to get the department to that level. One thing for sure is that it really takes

Spa Spin: How To Amp Up Your Menu

You may not look around your salon or nail station and think "spa." And you may not look in the mirror and see a publicist. But chances are your services are just as luxurious, relaxing, and satisfying as those at the spa down the street-your clients just wouldn't know it by reading your menu. Here we show you how to spruce up the language to make your services sound as good as they are.