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How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have
All that glitters is gold...and Carolina blue and white (UNC), maroon and white (NC State), royal blue and white (Duke), and all of the other glitters that make up the institutional colors of the colleges in
Ever feel like you finally have the front desk operators trained to book you exactly as you want your day to look like, only to have them quit? Ugh…it can be so frustrating. Whenever there’s a
Ahhh, nothing like a great beauty show to confirm why I am in this business! I saw many familiar faces, and met some new people as well. Everyone was wearing, and doing, stiletto nails at the
The current challenges in the nail room are that it’s crazy busy some days, then quiet the next. I am trying to juggle re-booking everyone (especially my regulars that I would like to see in standing
So much has happened in the past five months! Adrienne has formed a solid reputation that's not only growing rapidly, but she has also given the idea of "having your nails done" a totally different meaning.
Looking back at all of the numbers for the last two to three months shows the drastic turn my business has truly taken. Pedicure "season" has helped tremendously, as well as those gift cards from the
The past week has brought me a bunch of positives: 62% of my clients rebooked; my average ticket increased $3 per client; the new Chi polish line is awesome, and so is the new foot file I
It’s so exciting that Adrienne is finally making a name for herself and for her unique services. In a land that had never heard of "gel toes" she broke down the barriers by providing services to
Together with longtime client-turned-friend-turned-sister-in-law Sandy DuPaix, Cindy Iverson has launched a new online scheduling system called Schedule My Beauty.
