Nail biting clients can be the most challenging, difficult, and frustrating clients a nail technician encounters. Instead of throwing in the towel and letting them continue to chew and pick, you can help your clients to reform while creating a loyal, long-term customer in the process.
An estimated one in every four people bite their nails. While most often dismissed as a bad habit, the reasons for nail nibbling could run deeper than sheer routine. Understanding the reasons why your clients bite can be beneficial to all nail techs in helping clients break their nasty habit.
Clients have their reasons for wanting to go au naturel—with their nails, that is. You can keep your former acrylic clients loyal to you with a good removal and post-removal care.
We may not be magicians, but nail technicians can create what our clients think is "magic." The most dramatic illusions are achieved on clients with nails that are bitten, ski-jump-shaped, fan-shaped, or flat.
Rebecca Byrne was passing a nail salon in the local mall when an idea popped into her head. Stopping, she gathered the courage and went in to ask the nail technician if she could put acrylics on her bitten-down nails to help her grow them out.
Even the most hard-core nail abusers can be “made over” with regular professional manicures. Use before and after photos to promote the makeover to other clients.