With the voting for this year’s winning cover tech image too close to call, NAILS has done something it’s never done before: We ran two different covers for the same issue. Some of you received an issue featuring black and pink striped nails on the cover and some of you got a blue and green plaid design. In either case, you’re enjoying the handiwork of Julie Kandalec of Jenniffer & Co. in Mentor, Ohio.
If you have consistently been sending press releases to the media on your salon, eventually an item will get published. When a newspaper or magazine actually runs a story on you, it can sometimes carry greater weight and credibility than even an ad can.
Your resume plays a big part in how potential employers view you. Even if you’re fresh out of school with no previous work experience, you can still put together a good resume. Here we show you how to create a crisp, organized resume that’ll best highlight your skills and potential.
Customer surveys are a road map for change. The progressive salon owner and her staff should give out these quick and easy questionnaires at least once a year to find out what’s going wrong — and right.
Let’s face it — the customer is not always right. But customers are always important, and we can make them feel much better by agreeing with them on the importance of the service qualities they identify and value