The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad
Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.
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Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.
Who are all those people on my AIM Buddy List? How do I get my photos online? What’s that green stuff on my client’s nails? Find out what questions BeautyTech.com webmaster Debbie Doerrlamm hears most often and how she responds.
Holly Schippers shows how to properly shape and clean the nail plate.
This week around the studio I have really been focusing on changing things up by adding some new things. I have been working on making the outside more appealing by redoing some of the flowerbeds that
Debroah Lippman used a hot melon shade on the nails of a Zac Posen model, while a white base coat under yellow polish brings out the fluorescence on a Rag & Bone model, as reported in Elle's March issue.
Academy of Nail Technology owner Linda McKew says the school has a great reputation in the Phoenix, Arizona metro area as the only place that specializes in nail training. The school being a salon itself, students regularly benefit from a hands-on education working with client services.
When clients walk through the door with their children in tow, do you cringe with disappointment or welcome them with open arms? Depending on your salon’s policy on children and the mood of your business, they can be a blessing… or a nightmare.
Americans are more paranoid than any other culture about getting a life-threatening disease. Why? It may be that we have lost our perspective.
“I want clients to feel like they’re hanging out at a friend’s apartment, not at a typical nail salon,” says Molly Reckman, owner of Spruce Natural Nail Shop in Cincinnati’s historic Over-the-Rhine neighborhood.
Image is everything, she says, especially in the beauty industry. People need to understand you, to get an idea of who you are and what you stand for.