By opening their hearts and minds, owners are creating cultures that embrace diversity. They're creating safe spaces that welcome transgender clients, building private rooms that protect a religious client's need for modesty, and hiring team members that can speak the languages reflected in their clientele. In turn, they're discovering their judgement-free attitude is a solid business strategy.
When nail tech Suzette Rogers heard that her longtime client was once again going on a medical mission to Guatemala, her interest was piqued. The more she heard the more she knew she had to go along.
NAILS is pleased to welcome a new team of bloggers to The Coaching Chronicles: salon coach Jill Wilson and nail tech Sandy Combs. A licensed nail technician since 1994, Jill Wilson started her career at Snips SpaSalon