There’s No Guilt With Gift Cards

Thanks Jill! We are all working very hard and it has been great to see the other spa side girls get into the contest too. I can’t wait to see the final numbers as well and

Party Planning: Remember to Take Photos

Jill, we have tried some of these methods for our client events. We have had them register at a different table instead of the front desk and this really helped us to make sure the guests

Progress Report: It’s Working!

While Jill continues discussing how to set up a hand-washing station, I am going to take a step back here and update all of you on the business-building techniques that we talked about a couple of

Sell Yourself on Social Media

There are some really great websites out there that you can learn from. Many of the product-specific websites now have salon locators on them that you can sign up on to let potential clients know where

Looking for a Beauty Soul Mate

So this week’s post from Jill has me thinking about just how important these things are to the success of the service provider and to the salon. When any one of these things is out of

Building Confidence Through Roleplaying

We recently had a brand new nail technician join our salon and I know that I heard a lot of the same types of reasons Jill discussed from her when we talked about not asking for add-ons.

Lessons Learned From Holidays Past

You are right Jill, it is much easier to get started with your holiday planning now. Figuring out the types of service and product promotions — and pre ordering all of the things you will need

Implementing Holiday Planning

Jill, yes, it has been a great series on pre-booking. I know I have taken a lot of new ideas from it to implement over the next few months. I am really excited to see what

Husbands Get the Hint With Client Wish Lists

I love the idea of the Top 100! That sounds like a great program to start in our salon as well, Jill. I love that this is a way to not only reward the guest for their