The Gift of Education

I know I would rather be working with clients than folding towels all day. What nail tech wouldn’t want a book filled to bursting with happy guests who rebook, buy retail, and refer their friends. I

Commit to Learning Something New

That sounds like it was a great retreat, Jill. I know that our retreat really helped our salon recharge and regroup for this year. We got a head start on planning fun events for the salon

Best Behavior

I have read several of Michael Cole’s books and am certain I have read the very theory Jill mentioned in her last post. The particular book I remember reading it in was geared more toward hairstylists,

Holiday Cards: Don’t Get Caught Unprepared

When I first started out, I would only make out holiday cards for the clients I would see in a given week. I didn’t realize that I would sometimes feel woefully unprepared to reciprocate. I would

Little Tweaks Lead to Big Changes

I used to booth rent at the salon. However, the salon owner realized that type of business model wasn’t working very well and went to aSummit Salon seminar. She learned a ton of information there about

Husbands Get the Hint With Client Wish Lists

I love the idea of the Top 100! That sounds like a great program to start in our salon as well, Jill. I love that this is a way to not only reward the guest for their

Don’t Fool Around With Your Tools

Jill has some good suggestions for which tools you should consider replacing and for ways to minimize the cost for you in purchasing new tools and brushes. Besides being a really nice treat to have new

Looking for a Beauty Soul Mate

So this week’s post from Jill has me thinking about just how important these things are to the success of the service provider and to the salon. When any one of these things is out of

About Events — And Winning in Vegas!

We have hosted all types of events over the years we have been in business and I know we are always working on the plans for the next one. Events like the ones we have discussed