Answering the Call

We here are having a lot of fun using the promotion ideas that Jill has suggested. We have done the Business of the Week and the Gift Bag Drop, so far. We are seeing new guests from

Best Behavior

I have read several of Michael Cole’s books and am certain I have read the very theory Jill mentioned in her last post. The particular book I remember reading it in was geared more toward hairstylists,

Holiday Cards: Don’t Get Caught Unprepared

When I first started out, I would only make out holiday cards for the clients I would see in a given week. I didn’t realize that I would sometimes feel woefully unprepared to reciprocate. I would

Commit to Learning Something New

That sounds like it was a great retreat, Jill. I know that our retreat really helped our salon recharge and regroup for this year. We got a head start on planning fun events for the salon

Little Tweaks Lead to Big Changes

I used to booth rent at the salon. However, the salon owner realized that type of business model wasn’t working very well and went to aSummit Salon seminar. She learned a ton of information there about

Don’t Fool Around With Your Tools

Jill has some good suggestions for which tools you should consider replacing and for ways to minimize the cost for you in purchasing new tools and brushes. Besides being a really nice treat to have new

Looking for a Beauty Soul Mate

So this week’s post from Jill has me thinking about just how important these things are to the success of the service provider and to the salon. When any one of these things is out of

Husbands Get the Hint With Client Wish Lists

I love the idea of the Top 100! That sounds like a great program to start in our salon as well, Jill. I love that this is a way to not only reward the guest for their

Offering the Right Incentive

In the past I’ve run specials to try to entice clients to book their next appointment. I remember during my first year in business I would tell my clients that if they booked their next two