Q & A: Waxing Services and Compensation Systems
I am in the process of gathering all the information I need in order to write up a business plan for a nail salon that I'd like to open up. I'm trying to find out on
I am in the process of gathering all the information I need in order to write up a business plan for a nail salon that I'd like to open up. I'm trying to find out on
Have you ever come across something and thought it was a great idea? The past week I've been looking at the marketing strategies in other industries that could be revamped for the salon. Why didn't I
I have been trying to hire more help. Lucy is only available to work during the day while her kids are in school and part days on Saturdays. So that leaves me with no help in
I have hired a marketing company, Proprietor's Market, to represent the salon and do outreach marketing for me. We are working together to build on the brand that I've already started with. Proprietor's Market is a

Tamara Jercha offers the following tips to help improve employer/employee relations, increase productivity, and decrease employee turnover.
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I placed an ad in the local paper for January. I also have signed on with a local magazine to do an ad. My goal is to get the word out. In the ads, I offered
The soft opening was this past weekend. The event started out slowly, but as the day went on the people filtered in and inquired about services. I was excited that, with very little marketing, there were
Our first two months have been very good to us. While we still have many open appointments during the day, we are steadily increasing business. Running a nail salon is a new market area for me,
Should a guideline be written in a salon manual that an employee is not allowed to take client hair formulas if they are fired, laid off, and/or the employee leaves for personal reasons? Should the client
The first couple of weeks since our opening have been amazing! We still don’t have our exterior building sign, since the town won’t approve it until our common complex signage is complete. But I found out
I’m in the process of opening up a salon: Is it lucrative to offer massages or just keep the salon nail-focused, which is what we originally planned? Also, do you pay salary or commission?Jo Hi Jo,We stopped
What are the consequences at the salon if a staff member fails to attend work?Roxy Hi Roxy,If the employee doesn’t have a valid reason and/or doesn’t make any attempt to tell us, the first time is a

Salon owners love online booking because it cuts down on no shows, increases revenue, and eliminates phone tag. Clients love it because it makes the salon seem more professional and it accommodates their busy lifestyles. "And don’t worry, with MindBody you decide what appointments can be booked online. You can even use overlapping and double-booking features to maximize your efficiency," says Meg McCall, director of marketing for MindBody Salon Management Software.
I took my whole staff to ISSE, and I thought it was a great show. The energy level, including for nails, was really strong, which is a good sign for the industry (especially considering that it

Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?

Recognizing what’s important to our employees and clients is more than knowing their favorite shade of polish or the names of their children; it’s about understanding that they embrace the things they do, in part, because of what the world looked like as they grew up.