What Is It With People?
Another post title that could go just about anywhere! But today, as I’m doing a gel-polish change on a set of toes, it occurs to me that this is the second person who has refused to
Another post title that could go just about anywhere! But today, as I’m doing a gel-polish change on a set of toes, it occurs to me that this is the second person who has refused to

For some nail clients, there just seems to be no distance wide enough to keep them from getting a great nail service from their favorite tech. We asked our readers to tell us about some clients who regularly travel great lengths to come in for their nail fix.
I survived the holiday and I must say, it's the first time in my 20 years as as a nail tech that I can take vacation before Christmas, thanks to my fabulous employees and being a
Editor's Note: Congratulations to Ramar for successfully making it through his first year with a nail department! You can read all of Ramar's posts by clicking on the Ramar tag at the left column of this
As Christmas approaches faster than I can imagine, time is running out but I still can't get myself into the holiday mode. I know this is the busy season for retail and spa services alike, but
As we are getting ready for the busiest season of the year, I kept hearing clients complaints about other businesses and their early Christmas décor and music, so I thought, well, maybe we should wait until
You probaby haven’t forgotten that I broke my wrist. Actually, the doctor’s report uses the word “shattered.” *gulp* No wonder it hurts.The orthopedist has me off work till the first of the year, a total of
Who knew that finding a space would take so long?! Every week there is another disappointment, and every week it gets harder to go on. There is one thing that keeps me going: my clientele. If
This week I am going to respond to both of Jill’s last posts. First I will talk about how a referral program during the holiday season has helped us to stay busy during January and February.
We’re about halfway through our “Practice Now, Shine Later” series. So far, I have given you two techniques to help you make your clients sparkle and shine this holiday season. We introduced “Foil Nails” and “Glitter Toes.” Those
We advertise mani/pedi parties on our website and have had a few calls regarding them. We scheduled our first one for the Saturday after Thanksgiving. Mae booked a party for her daughter’s 13th birthday, for seven
My broker and I have been back on the look out. He sent a mass e-mail around the city to alert everyone with available space that I am still looking for a place. We got a
Jill, those are great strategies to help you pre-book your clients. I know that remembering the statements about the client’s discomfort or length of her nails helps me to tailor the offering to the guest sitting in
I didn’t get around to writing my blog post on Thursday as usual. I had a surprise visitor. One of my all-time favorite clients moved to Utah earlier this year. She and her hubby have been telling
You know what's hard? Putting a price on my work. Back in the beginning of my career it was tough because I knew I sucked. Well, "sucked" is a strong word, but my work was not
Practicing your pre-book offerings now is a great way to increase your pre-holiday service sales. It also makes that offering a very smooth one come the holiday season when it can most increase your books and
It’s been six months since we opened Polish Salon. We have had almost 100, mostly new, clients, come in for services and still get a good amount of walk-ins. But my question is: Why are they