Writer's Block

About a year ago now I think it's been, I decided to start sending out an e-newsletter. Of course, I figured I'd do it monthly. So I signed up with one of the services that does

A New Minion

I believe I’ve mentioned that in the last few years I’ve had several former clients embark upon a career in the nail industry. Most of them didn’t even tell me. Some of them were former clients

Revisiting the Retail Debate

This morning I was chatting pleasantly with one of my regular clients about her experience with a local esthetician. My client had been to this esthetician before and liked her service, but did not like the

The Test of Time

We spent our weekend at Disneyland. Disneyland remains our preferred destination for a weekend out of town, being not entirely local, but not too far for a weekend trip. But our weekends are not the point.

Breathing Easy

When I met with the leasing agent for the space where I currently call my salon, I was very clear about my intentions to blow the landlords’ preconceptions of “nail salon” to smithereens.  Since I was

Today Was Just a Rough Day

You know, loving your job doesn't mean that you love it every day. Some days are filled with too many people with too many voices and too many opinions. And by the end of it all

I Want a Receptionist

When I closed my salon and returned to booth rental, I specifically looked for a salon that did not have a receptionist. I didn't want someone else responsible for booking my appointments. I wanted to retain

When Clients Attack!

If you're as obsessed with nails as I am, you probably spend hours of your life looking at photos that nail techs have posted online of their own work, or that clients post online of their

The 10-Year Itch

I’ve been burned out before. Back in ’02 I was so over my job that I started giving some serious thought to what else I might want to do for a living. I knew it wasn’t nails,