Ditch Your Appointment Book for Good

Salon owners love online booking because it cuts down on no shows, increases revenue, and eliminates phone tag. Clients love it because it makes the salon seem more professional and it accommodates their busy lifestyles. "And don’t worry, with MindBody you decide what appointments can be booked online. You can even use overlapping and double-booking features to maximize your efficiency," says Meg McCall, director of marketing for MindBody Salon Management Software.

ISSE Recap

I took my whole staff to ISSE, and I thought it was a great show. The energy level, including for nails, was really strong, which is a good sign for the industry (especially considering that it

For the Good of the Team

Sure we love our clients and the work we do, but it’s our relationships with coworkers that can make the difference between a so-so work environment and a place we look forward to returning to day after day. NAILS asked readers: What do you do that’s special or unique at your salon to foster team spirit?

Motivating Across the Generational Divide

Recognizing what’s important to our employees and clients is more than knowing their favorite shade of polish or the names of their children; it’s about understanding that they embrace the things they do, in part, because of what the world looked like as they grew up.

Week 12: The Five Ways Leaders Lose Their Edge

Whether the economic times are flourishing or floundering, many leaders get stuck in the same trap: They don’t take time to stop and reflect on what they’re doing. Because there’s so much for them to do and they have so much responsibility and accountability on their shoulders, they’re constantly on the go, striving to deliver results. That’s why they need to take a step back, and give some serious thought to what they’re doing and why they’re doing it.

Q&A: Finding Cosmetology Classes

Hi Candice, I’m thinking of going to a part-time course to study cosmetology, but I am not well informed. What would you suggest? Jennifer Hi Jennifer,I was in a similar place as you just a year and a half

How to Stretch a Buck in the Salon

Shari Finger, owner of Finger’s Nail Studio, suggests cutting payroll hours, inventory, supplies, and insurance costs  to make a dollar go farther.

Growing Pains

My salon is going through some growing pains, some more painful than others. I’m switching out the skin care line to Eminence Organics for use in facials and as the retail skin care line. It’s a

Do You Know Your Stats?

When was the last time you took a good look at your numbers? Take this quiz designed to shed some light on the numbers that underlie your bottom line and why you should care about them.