With all the nail salon “horror stories” in the news recently, you may be seeing more clients who have sanitation concerns. These concerns can range from mild worry to full-blown germaphobia. Learn how to put your clients’ fears at ease and help them enjoy a safe and healthy nail service.
Does your salon give off the right vibe? Do people pass through and do a double-take when signs of dirt, dust, clutter, or neglect creep into view? Take a moment to look at your salon as if seeing it for the very first time.
According to Lucky Magazine's November 2011 issue, the universe is having a nail moment. Between gels, overlays, and eye-popping colors, there's something new to do everywhere you go.
Customer surveys are a road map for change. The progressive salon owner and her staff should give out these quick and easy questionnaires at least once a year to find out what’s going wrong — and right.