Say What You Need to Say
Maggie’s pricing shocked a prospective client into silence.
Maggie Franklin
Blogger
Cost of Living
The good news and not-so-good news about Maggie’s service pricing.
Slowing Down
Maggie no longer feels the need for speed.
Laying It on Too Thick
Maggie can stand only so much praise from clients.
Crazy
Maggie recalls one crazy client who lost it right before her eyes.
Check the E-mail
Maggie wants her appointment-scheduling software to be more text-friendly.
A Show of Our Own
Maggie has high hopes for the new nail art competition show — despite the fact that she hasn’t seen it yet.
Culling Your Client List
Do “good” clients always earn their keep?
It Doesn’t Look Like the Picture
Maggie says worst-case nail disease photos aren’t all that helpful to vigilant techs.
Lock Down
Getting into Maggie’s building isn’t as easy as it should be.
I’m Pretty Sure I Already Have a Red That Matches
Maggie has mixed feelings about the fashion industry’s foray into the world of polish.
The Client Cycle
Maggie is wary of clients who bond by tearing down their previous nail tech.
Ticket to Service
Maggie wonders if nail salons should start giving out service tickets.
Over-Diversification
The Internet has done great things for our industry, but Maggie is finding there’s just too much out there.
Too Many Hours in a Day
Maggie gets flack for trying to limit her work hours.
The Center of It All
There are a few downsides to Maggie’s location in the heart of downtown.
Who Did Your Nails?
Maggie’s memory is shot after too many changes in the routine.