The Schedule Shuffle
Back-to-school means a lot of appointment-switching, but Maggie doesn’t mind.
Maggie Franklin
Blogger
By Referral
Maggie has been disappointed by the techs she’s referred her clients to.
Talking to Myself
Maggie worries that consumers are tuning out professional advice from their techs.
Thinking Ahead
Maggie feels no pity for last-minute reschedulers.
Starting Too High
Maggie says new techs should be more realistic when it comes to setting their prices.
Dropping the Ball on MMA
Maggie is frustrated by the lack of consumer education about MMA.
Vacation Season
Maggie has a new strategy for taking time off.
You Took the Words Right Out of My Mouth
Maggie is bugged by clients who try to finish her sentences for her.
A Penny for My Thoughts
Maggie is grateful to the clients who play therapist to her on occasion.
Empty Nest Syndrome
Maggie’s newbie employee has left and now she needs to find a replacement.
Thoughts on a Shopping Spree
Maggie wants to know why there are so few well-stocked distributors in her area.
Stop Touching Yourself
Maggie is not on board with the concept of a “free” hand.
House Call from Oregon!
Some fellow “nail nerds” are paying Maggie a visit.
Where Will It All Go?
Maggie needs to figure out how to add staff members without overcrowding her 300-square-foot salon.
I Owe Ya One
Maggie is reorganizing now that Baby Bird has given notice.
I May Not Look Busy
Just because Maggie isn’t actively doing nails, doesn’t mean she’s not busy.
Never Touch the Stuff
It really sucks when the thing you love makes you itch.