Booking Bridal Services
Refreshing our look, our services, and our salon is a great way to get ready for the busy coming season. It is a great reminder, Jill, that we need to periodically look at our ourselves and
By Lisa Marie Arnold, Salon & Spa Solutions As we near the end of 2010, you may be reflecting on your accomplishments — or maybe on some shortcomings this past year. Salon and spa owners need

By Lisa Marie Arnold, Salon & Spa Solutions
As we near the end of 2010, you may be reflecting on your accomplishments — or maybe on some shortcomings this past year. Salon and spa owners need to stop and take a breather before the new year rushes in. Before we get into the full swing with the 2010 holiday season do yourself a favor. Think about the following items:
> Look at your financials — are you making or losing money? Is your payroll in check? Is your inventory under control and are you taking a paycheck home yourself?
> Is your marketing working for you? Do you spend unnecessary money on advertising efforts that don't pay off and do you track all campaigns for their returns?
> When it comes torecruiting and retaining staff, is your policy manual up-to-date, are your recruiting tools current and getting results, and is 2011 going to be a hiring year for you?
> Review yourtraining procedures. Do you have staff meeting scheduled for the new year? Is your new hire training program all put together? How about a system for quarterly reviews?
You may not have the time to work on these items today but getting your game plan together now will yield higher results come January.
Refreshing our look, our services, and our salon is a great way to get ready for the busy coming season. It is a great reminder, Jill, that we need to periodically look at our ourselves and
It’s spring and everything around us is changing and in bloom. For a lot of us the snow is starting to melt and we can actually see the grass again. The grass is starting to turn
We as a salon started going through the book “Over the Top” by Michael Cole this January. We had our monthly staff meeting yesterday morning and we are doing one chapter a month as a full
I am so excited to see all of the comments. Thank you AthenA, Annette, Heather, and Judy! We love seeing your comments and hope that more people will post. As I started responding to the comments,
I agree Jill, writing for NAILS has been an amazing experience. It has been an honor and a dream come true to be a part of the Coaching Chronicles. Thank you NAILS Magazine for the opportunity and
Wow! Thank you for your kind words and comments Sandy, Samaima, and AthenA. My faith, my friends, and family have all helped me through these tough times. 2012 was a tough year. I am, however, excited
It has been quite a year for you, Jill. I know it must have been difficult to write honestly about how your highs and lows for last year. I am humbled and reminded how easily we can
Happy New Year! Are you so glad to be done with 2012? I am! I have never had a worse year than 2012. So, since it’s a new year, I want to remind you of what
I hope that all of our readers had a wonderful holiday both personally and professionally, and that you were all as busy as you could be. My wish for all of you is that you all
Our “Practice Now, Shine Later” series continues with another business building idea: host a holiday open house. It’s not too late. Really you can pull it together in a week. One of my employees Kimberly suggested
This week I am going to respond to both of Jill’s last posts. First I will talk about how a referral program during the holiday season has helped us to stay busy during January and February.
We’re about halfway through our “Practice Now, Shine Later” series. So far, I have given you two techniques to help you make your clients sparkle and shine this holiday season. We introduced “Foil Nails” and “Glitter Toes.” Those
Last week I mentioned that I was off to help with the makeup for our benefit fashion show. I have to say it was a great experience. Myself and about five of the other employees at the
This is my friend Nicole before her wedding. This is her “something blue.” We used royal blue, silver, and turquoise glitter. We’re continuing our “Practice Now, Shine Later” series. Last week, I introduced you to Foil Nails for
That is a cool look, Jill. This look can be done in a variety of ways. It can be done with Gelish by following the steps below. 1. Sanitize your hands and the guest’s. 2. Push back
Here’s the first technique in our “Practice Now, Shine Later” series. This tutorial presents step-by-step instructions on how to create Foil Nails. I have done this with Shellac gel-polish by CND. I think the same techniques
Jill, those are great strategies to help you pre-book your clients. I know that remembering the statements about the client’s discomfort or length of her nails helps me to tailor the offering to the guest sitting in