Business

A Change for the Better: Is there one part of your job you wish you could change?

June 29, 2012

I wish I could make clients understand I’m not there because I thought it might be fun. I am there because this is my job and no-showing, being late, and constantly asking for “discounts” is super annoying!

Lacy Hood

En Wrapture Salon, Post Falls, Idaho

I wish I could change the lack of quality education in schools and banish all the damaging myths put out there by non-standard salons. Both damage our industry. What is so bad is that both of these can be changed. It just has not happened.

Bri McCloud

Cloud Nine Nails, Athens, Tenn.

I wish clients wouldn’t pick their Shellac off then try to blame me and/or the product when their nails get trashed. They expect perfection but don’t want to follow home-care instructions.

Ashley Martin Hardiman

Salon Zen, Norman, Okla.

I wish I could change the economy to be the way it used to be. My shop was busy and money was good. Now I have to figure out how to keep clientele, how to keep prices stable, and how to stay in business.

Marsee Essington

Nails by Marsee, Mount Pleasant, Pa.

I wish that owners would have to take classes in nails, because most have no experience in the industry. Just because you were a manager at a retail store or fitness center does not qualify you to own a salon.

Nyree Matthews

Hampton, Ga.

I wish I could not have no-shows, no-calls. Just be considerate of me. If you cannot make your appointment, call, text message, something! Whatever happened to treat others the way you would like to be treated?

Tanya Lohmann

Nails by Tanya in Reflections Family Hair Care, Greenview, Mo.

I wish there was a genie to do my daily/weekly/monthly bookkeeping.

Sara Cole

Parisian Nails of Sequim, Sequim, Wash.

I wish product manufacturers would understand how we are at their mercy for our regular products and consistently produce the things we use and have used for years for our livelihood. I am an avid user of a particular brand, but in the past two years they have discontinued several items I relied on on a day-to-day basis. It took three months to get used to different brushes and then the company discontinued all colored acrylics. It makes it tough to do my job with consistent results and offering the creativity my clients expect.

Holly Gregson

VIP Nails, Idaho Falls, Idaho

At our salon we give our clients our personal phone numbers because we aren’t always there. So I would change that people would be considerate and not text or call at all hours of the night with questions and wanting appointments.

Crystal Merrifield

The Cutting Edge Salon, Salem, Ore.

The one thing I wish could change is how you can’t move to a new area without starting all over again in building up clientele. Even moving to another salon 10 miles away means you are starting over from scratch.

Christel Weixelman

Julep Nail Parlor, Seattle

I’d change the size of my room. I currently have roughly 50 sq. ft. Somewhere in the 100-200 sq. ft. size would be perfect — oh, but in my current salon!

Dana Kurtz

Artistry of the Nail @Salon Shibumi, Portland, Ore.

I would like more regulations to be set in place to make the budget nail bars do the right thing. Also I’d like to have no no-shows. Even when I confirm they sometimes still don’t come! So rude.

Susie Gaston

Empire Nails, Nail Artistry by Susie Broadbeach, Gold Coast, Australia

Topics:clients

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