Nails
MenuMENU
SearchSEARCH

Business

How do I approach our employees about staying in the salon when it's not busy?

December 28, 2010

Dear Tired:

Your staff needs to understand that when they are at work, there is more to it than just doing nails. Consider assigning everyone a job or project that will help improve business. In my salon I have one tech that handles promotions to clubs and organizations, another handles all in-house promotions, and another handles bridal. Sometimes we all clean out cabinets and closets.

If they don’t want to stay, then the hours should be offered to other techs who will stay and try to build their clientele.

More FAQ

What recourse do I have when a customer promises to pay the next day but doesn’t?

What do you do when your customer says to you after you are finished her set of nails, “Oh I forgot my purse at home, can I come back tomorrow and pay you?” And she never comes back. What recourse do you have?... read more

Is it appropriate to inform my clients that I am going to a new spa to work?

Is it appropriate to inform my clients that I am going to a new spa to work? I’m an employee. I signed no contract. I would tell them if they wish to follow I will be at XXX but if not there will still be someone to take care of them at this salon.... read more

When the owner offers a free service with a manicure, should I be paid my share of the free service since I am doing the labor?

I am working for a salon on a 60/40 split. The salon owner gets 60%. When the owner offers a free service with a manicure, should I be paid my share of the free service since I am doing the labor?... read more

Reader to Reader: How do you politely ask moms not to bring their babies and toddlers with them to their nail appointments?

How do you politely ask moms not to bring their babies and toddlers with them to their nail appointments?... read more

A Change for the Better: Is there one part of your job you wish you could change?

We know you love being a nail tech, but everybody’s got at least one gripe, right? We asked readers to tell us: Is there one part of your job you wish you could change?... read more

I’m thinking about advertising in my local paper. Is this a good idea?

I’ve been a tech for one year and am having trouble building a clientele. I’m thinking about advertising in my local paper. Is this a good idea?... read more

How do I evaluate a booth rental situation?

I’m shopping around for a booth rental situation. What questions should I ask a prospective salon owner? What factors should I consider?... read more

Reader to Reader: When it comes to other techs duplicating your nail art, is imitation the sincerest form of flattery?

When it comes to other techs duplicating your nail art designs, is imitation the sincerest form of flattery? (And where do you personally draw the line?)... read more

Reader to Reader: Do you practice what you preach when it comes to having impeccable nails?

Do you practice what you preach when it comes to having impeccable nails? (If yes, always, how do you fit it into your busy schedule?)... read more

Do you object to the term "nail girl"?

We made the switch from “manicurist” to “nail technician” to reflect a more professional image. Yet to some clients, we’ll always be their nail “girl.” We asked nail techs if this somewhat-less-than-respectful term was OK with them.... read more

What are the pros and cons of a booth rental situation?

I’ve worked as an employee, but now I plan to work as a nail tech on a booth rental basis for the first time. I’m wondering what the main benefits and disadvantages of this type of arrangement are, and how I can get the most out of it to maximize my earnings.... read more

Reader to Reader: Should you fire an employee for bad-mouthing the salon?

Should you fire an employee for bad-mouthing the salon (when she thinks no one else at the salon is listening)?... read more