Nails
MenuMENU
SearchSEARCH

Business

How do you feel about having to use a particular product?

November 1, 1997

I strongly feel that I know what works best on each client. I do not and will not limit myself to one product or to a product that I have found to be inferior. I guarantee my work and put out quality, not quantity, so I want to use the best products on the market. My clients and I know that you get what you pay for.

Carmella Brown

Shear Precision (Eagle River, Wis.)

If the product wasn’t working for me, I’d think I might be using it incorrectly, so I would take a class on it.

Theresa Comstock

Finger’s Nail Studios (W. Dundee, Ill.)

I think if you’re confident about a product, you’ll do a better set of nails. At my previous salon, the owner asked for our opinions about a product and made sure we liked it. When we did switch products once, she had an educator come in and train us on the new product.

Charisse Prescott

Bren’s Nails (Conroe, Texas)

I knew I would be working at an upscale salon that carries high-quality, professional products. You can’t be afraid of trying a new product. It takes time to get used to it. You need to work with the product and practice your technique.

Cindy Grazioli

Salon Escada (Marlton, N.J.)

I would never want to be told what product to use. It’s a personal choice, like picking out a toothbrush or shampoo. You’re more likely to be proficient with a product you feel comfortable working with rather than one you are forced to use.

Aimee Ginsberg

Salon 544 (San Luis Obispo, Calif.)

If our salon carries the product and clients like it, I don’t mind sticking with it. But if the client brings in a product and I know it’s not good, I’ll tell her our salon uses professional products only.

Carmen Torres

Carmen’s Hair Fashions Salon (Lorain, Ohio)

I wouldn’t object to using a particular product unless it didn’t work. For the most part, you have to use different products depending on each client and the climate.

Judy Jensen

Studio 302 (Las Vegas, Nev.)

If I was handed a product and told to use it without having any training, that would be difficult. Our salon owner trained us on how to use the product we carry and I was already familiar with the product from school.

Allison Lowe

Nail Designs (Medford, Ore.)



More FAQ

What's The Best Thing You've Bartered Your Services For?

What's the best thing you've bartered your services for?... read more

How Young Of A Client Will You Service?

How young of a client will you service?... read more

How do you announce an increase in your service prices?

How do you announce an increase in your service prices?... read more

How do you handle your pet peeves about clients?

How do you handle your pet peeves about clients?... read more

How do you refuse a service yet keep the client?

How do you refuse a service yet keep the client?... read more

How do you keep waiting clients happy?

If my clients are waiting for a manicure, I offer them a free paraffin therapy. If my clients are waiting for fills, I offer them a bottle of nail polish or a small bottle of lotion or gel for free.... read more

What is your salon’s policy regarding children in the salon?

Our policy is: “Any children unsupervised will be sold as slaves.” This sign is on the table in my waiting area.... read more

What summer specials do you offer?

To ward off the summer slump, I run a pedicure promotion called “Do you dare to go bare…barefooted.” ... read more

How Do You Get Clients To Buy Retail Items?

How Do You Get Clients To Buy Retail Items?... read more

How Do You Encourage New-Client Referrals?

I offer my clients a choice of either free nail art, a free fill, or a free paraffin dip for every two new clients they refer.... read more

What's the key to retaining good nail technicians?

Among our readers' suggestions: be professional; offer a clean and stable work environment; have a salon manual outlining rules and procedures; offer paid vacations after the first year and add bonuses for perfect attendance.... read more

How Do I Politely Get To Business Right Away With A Talkative Client?

How do I politely get to business right away with a talkative client?... read more