Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: How often do you reevaluate your service menu?

December 30, 2010

We try to keep our service menu updated with the trends. We love to do specialized scents depending on the season, as well as cater to the season’s particular needs. For example, in the winter, hands and feet need much more hydration so we add services catering to that need, whereas in the summer we offer more exfoliation-focused services. We also make sure the clients know we don’t just do “one-size-fits-all” services. Each client’s needs are different, so we cater to their specific needs. - KIMBERLY LONG, Glam Nail Spa, Blue Ridge, Ga.

I reevaluate my service menu at least once a year and sometimes more often if new products hit the market. - MAGGIE FRANKLIN, Art of Nailz at Attitudes, Visalia, Calif.

Every year I look at our service listing and determine if any changes are needed. - STACEY WITHERSPOON, Perfect Ten Salon & Talega Day Spa, San Clemente, Calif.

So far I’ve redone my original menu only once, which was six months after I opened. I took on some new services, like a Minx nail coatings manicure and pedicure, and let go of others that weren’t being taken advantage of, like the spa manicure. - MICHELLE YIANAKOPOLOS, Sweet Chic Hands & Feet at Merlin’s Ultimate Images, Manchester, N.H.

I reevaluate both my service menu and my price list about every two years. - DANA GONZALES-KURTZ, Artistry of the Nail at Salon Shibumi, Portland, Ore.

At our salon, we reevaluate the menu every time we need to reorder menus. There’s always something we want to add or take off. We’ve been doing lots of nail art lately, so we added that to our official menu. - PHUONG MAI NGUYEN, Krème de la Krème Nail Lounge, Long Beach, Calif.

We usually adjust our service menu about every three months. We add services that we’ve started offering, plus we compare prices with other salons in the area. Keeping up with your competition is important. At the same time we’ll evaluate our current prices and, depending on a specific service’s demand, sometimes lower the price to draw in customers who might not have tried that service otherwise. - DEVAN POLICZ, The Nail Policz Tanning & Nail Salon, Waynesburg, Pa.

I’m a product junkie. In my spare time, I check out Internet forums, manufacturer sites, and YouTube to find all of the newest stuff. This habit forces me to reevaluate my service menu a lot. I am constantly adding, changing or even occasionally dropping things. - CLAUDIA IACOVETTO, C-C My Nails, Newcastle, Wyo.

More FAQ

What's The Best Thing You've Bartered Your Services For?

What's the best thing you've bartered your services for?... read more

How Young Of A Client Will You Service?

How young of a client will you service?... read more

How do you announce an increase in your service prices?

How do you announce an increase in your service prices?... read more

How do you handle your pet peeves about clients?

How do you handle your pet peeves about clients?... read more

How do you refuse a service yet keep the client?

How do you refuse a service yet keep the client?... read more

How do you keep waiting clients happy?

If my clients are waiting for a manicure, I offer them a free paraffin therapy. If my clients are waiting for fills, I offer them a bottle of nail polish or a small bottle of lotion or gel for free.... read more

What is your salon’s policy regarding children in the salon?

Our policy is: “Any children unsupervised will be sold as slaves.” This sign is on the table in my waiting area.... read more

What summer specials do you offer?

To ward off the summer slump, I run a pedicure promotion called “Do you dare to go bare…barefooted.” ... read more

How Do You Get Clients To Buy Retail Items?

How Do You Get Clients To Buy Retail Items?... read more

How Do You Encourage New-Client Referrals?

I offer my clients a choice of either free nail art, a free fill, or a free paraffin dip for every two new clients they refer.... read more

What's the key to retaining good nail technicians?

Among our readers' suggestions: be professional; offer a clean and stable work environment; have a salon manual outlining rules and procedures; offer paid vacations after the first year and add bonuses for perfect attendance.... read more

How Do I Politely Get To Business Right Away With A Talkative Client?

How do I politely get to business right away with a talkative client?... read more