Nails
MenuMENU
SearchSEARCH

Business

Reader to Reader: In regards to your nail business, what has been your smartest investment?

January 2, 2011

The smartest investment for my nail business is continuing education. It’s important to be open to learning new trends to stay on track with the changes in the industry.  ~ CARMEN JIMENEZ, Envy Nail Couture, Charlotte, N.C.

I have to say the Internet! Sending reminder e-mails has increased my retention rate, sending last-minute opening e-mails and newsletters has increased my referral rate. Staying in touch with those in the business and keeping myself educated has also kept me fresh and creative and clients love it. ~ TERESA SHACKELTON, Tee’s Nail NV, Kitchener, Ontario, Canada

I always believe investing in education is vital but I couldn’t live without my OPI cuticle pusher! I have had it for years and it’s as wonderful as the day I purchased it. Clients are always asking where they can get one. ~ DEBBIE BREW, Jenniffer & Co., Mentor, Ohio

Minx, social networking such as Facebook, and entering an elite Canadian photography-based beauty competition called the Contessa Awards. This has opened up brand new doors for me that would not be available otherwise. ~ LAURA MERZETTI, Scratch My Back Nail Studio, Ajax, Ontario, Canada

A top-grade e-file, hands down! (No pun intended.) ~ ELISABETH WEBSTER, PussyKat Nails, Victoria, B.C., Canada

Two smart investments I have made are continuing education and developing good working relationships with my co-workers. These are actually investments in myself. An example regarding education: I am a commission-based employee and work with two other full-time nail techs. When a new guest calls to book gels, I get the appointment. This is a direct result of my taking the initiative to learn a new product (OPI Axxium…I love it!) and practice, practice, practice. Second, by developing and maintaining good working relationships with my co-workers I have been able to pick up some new ideas and learn techniques that may be new to me but old hat to another tech. ~ LAURA MOORE, Tocaloma Spa and Salon at the Pointe Hilton Tapatio Cliffs, Phoenix

My Young Nails Magic Wand and acrylic brushes transformed how I did nails; now I don’t stress about the outcome! Plus the time I invested in Internet marketing and social groups...priceless. ~ ADRIENNE SCHODTLER, Blissful Lounge, Apex, N.C.

More FAQ

Reader to Reader: Do you give away free services to your family?

Do you give away free services to your family? When does it begin or stop (moms, sisters, mother-in-laws, etc.)?... read more

Reader to Reader: What's the most worthwhile trade show, professional networking event, or continuing education class you've ever been to and why?

What's the most worthwhile trade show, professional networking event, or continuing education class you've ever been to and why?... read more

Can a booth renter make a commission for retail in the salon she rents from?

Can a booth renter make a commission for retail in the salon she rents from?... read more

I’m tired of competing against all the discount salons in my area and am thinking of throwing in the towel and quitting. Do you have any advice?

I’m tired of competing against all the discount salons in my area and am thinking of throwing in the towel and quitting. Do you have any advice?... read more

Reader to Reader: Where do you turn when you have a technical question about nails?

Where do you turn when you have a technical question about nails?... read more

I’m having a hard time getting my clients to show up on time and also let me know when they can’t make it. What should I do?

I’m having a hard time getting my clients to show up on time and also let me know when they can’t make it. What should I do?... read more

How do I get clients to book their next appointment after their service is finished rather than calling just before they want to come in or even just

How do I get clients to book their next appointment after their service is finished rather than calling just before they want to come in or even just walking in?... read more

I am trying to keep my hours down and work shorter days but I just can’t say “no” to my clients. Any advice?

I am trying to keep my hours down and work shorter days but I just can’t say “no” to my clients. Any advice?... read more

Reader to Reader: How do you turn a new client into a regular?

How do you turn a new client into a regular?... read more

Reader to Reader: How do you keep your client information safe?

How do you keep your client information safe?... read more

Reader to Reader: How do you let your clients know you're raising your prices?

How do you let your clients know you're raising your prices?... read more

Reader to Reader: How do you start a dialogue with your clients about retail products?

How do you start a dialogue with your clients about retail products?... read more