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It’s November (OMG!), and I just realized I only did one blog post last month. I'd like to extend my deepest apologies to you all. Last month was busy and over before I realized it. So
The fish pedicure hasn't been in the news much lately, but it's far from forgotten. The idea of tiny fish nibbling off the dead skin of off human feet seems to spur a visceral reaction in
In my last post I showed you the math of how much money can be lost by not pre-booking just one pedicure. Hopefully the math made sense to you and you’ve started to make the pre-book
Many of you tell us you lead with a compliment. When you meet someone who is a potential client, what do you say in a minute or less to introduce yourself as a nail tech? In other words — what’s your elevator speech?
Uh oh. So I got a call the other day from a client who's looking for “Shellac.” Well I'm sorry. Although I do now have a smattering of brand-specific “Shellac” colors, including the corresponding top and
I live under a rock. Figuratively speaking, of course. Not that I wouldn't live under a rock literally if I could find a nice enough rock. But my point is, I have no idea who you're
I have two clients whose toenails are wrecked. We're talking some serious messed-up-ness here.Every month I scrutinize the new damage and determine whether or not the nails are even safe to work on while I answer
I've come to a reluctant truce with flares and we've been negotiating a treaty for the last year or so — we still have some fine points to work out, but thus far, flare nails and
I cannot seem to talk my clients into spending 10 minutes to write a positive review for me or the salon on Yelp ... or any other peer-review site it seems. I've posted numerous requests for reviews
Regarding Jill’s last post, I remember when I was a booth renter, the retail shelves looked like someone with a bad case of multiple personality disorder had picked out the products. And with at least four
I can't believe how lucky I am that August was such a busy month. I gained new clients and stayed pretty darn busy. The summer months can be so sloooow, but based on my bookkeeping, it
I love teenage clients. Well, I traditionally have loved teenage clients. But the last two or three years now have increasingly highlighted the growing chasm between a 40-something Maggie and the 16- to 18-year-old girls from
I work by appointment. I have worked by appointment since I began doing nails 19 years ago. I went through all the standard growing pains of getting my service times down to what I felt was
Today has not been the most fun day I've had. It all started a few posts ago when I got on a tangent about disability insurance. It's true, I still don't have it. But I have
Many years ago, in another life, before I started doing nails, I used to be a client. For a few years I worked at a small mail order company that sold ancient coins and artifacts —
The last week was quiet, but not in a bad way. I was able to get some things done for myself and at my house. I am doing chair massage at a health fair this coming
In building a clientele I have found my one pet peeve: no-shows. I understand things come up but in the same way as clients call to make an appointment, they can call to cancel. As a
