Link Love: 9/9/11

Are any of you at Fashion Week this week? We can't wait to see the amazing nails that come out of this season's event!Speaking of Fashion Week, the first blog we'd like to share Link Love

Backscratchers Celebrates 20 Years Of Innovation

1984 was quite a year. Apple Computer introduced the Macintosh, stonewashed jeans had just made their entrance into pop culture, and Backscratchers Salon Systems introduced fiberglass wrap technology.

Coming 2011: Crackle Nail Polish Trend

China Glaze launches Crackle Glaze next month.  Crackle polishes work well even over glitters (shown: OPI Black Shatter over OPI Teenage Dream). In 2011, clients will be intrigued to see their polish break apart before their very

Why So Blue Too?

Speaking of stuff that's blue ... Sounds like a survey question from “Family Feud,” doesn't it? "Name something around the salon that is blue." OK, so, speaking of things that are blue in the salon, what is up

Dealing With Difficult Clients

Everyone has that one client who is demanding, rude, disrespectful, or perpetually late. We’ll give you four techniques to soothe the situation rather than seethe on the inside.

Another Fond Remembrance

I was sitting at the table in the local pizza joint with the BF and his family at our regular Friday night pizza and beer ritual, absently thumbing through Facebook on my cell phone looking for

Trouble and Pain

Why do so many people feel obligated to greet me with the words, “Isn’t it terrible...?” From a rape/murder three counties over to a missing child report three states over, people mire themselves in misery and feel

A Hot Mess

Maggie usually doesn’t mind doing a fill over someone else’s work, but this set of nails was a different story.

I Can’t Get to the Phone Right Now

Seriously. I know I’ve mentioned in the past that I just hate being on the phone in general. And I envy the techs who have receptionists, or a clientele who “gets” — and appreciates — an