Dear Jane...
Regular clients don’t just stop coming — they have reasons that more often than not directly relate to you or your salon. Make sure you don’t let clients use any of these 10 reasons to say sayonara to your salon.
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Regular clients don’t just stop coming — they have reasons that more often than not directly relate to you or your salon. Make sure you don’t let clients use any of these 10 reasons to say sayonara to your salon.








In the modern retail environment of commodity services and prices, consumers will pay a premium for old-fashioned customer service. Try any (or all) of these 20 high-touch customer service tips.
FingerNailFixer Holly Schippers uses Shellac to create her own nail art decals. You can use any brand of gel polish with this technique.
Stephanie Stone shows how she creates Teenage Mutant Ninja Turtle nails with a pepperoni pizza nail using a dotting technique.
Nail techs can significantly reduce muscle tension and soreness and lower stress levels simply by incorporating a few yoga poses and breathing techniques into their daily work routine.
Probelle Beauty shows how to use a sponging technique to create a tie dye effect on nails.
Finding (and keeping) hard-working qualified nail technicians is one of the most pressing issues facing the beauty industry today. When the nail business is at an all-time high, we find ourselves asking what factors are contributing to this industry dilemma. It is time for us to stop asking, “Why?” and start asking, “What can we do to solve this problem?”
CND Creative Play ambassodr Winnie Huang demonstrates how to create nail art using the drag marbling technique.
In this video from the NAILS Troubleshooter series, Thao Nguyen shows how to do a simple color fade using gel polish and the sponge technique.
Naio Nails' Kirsty Meakin creates this beautiful flower design on Russian almond-shaped nails using the one-stroke painting technique.