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Sometimes we feel so much pressure to be more and do more for clients we overlook the elementary principles of customer service. But instead of fretting about what to do next, try going back to the basics.
Champagne and caviar are sophisticated; corned beef and cabbage are not. What else is sophisticated and what isn't?
Michelle Bouma, Splendid Nail Creations, Ponoka, Alberta, Canada
NAILS invited guest editor and NAILS Next Top Nail Artist Season 5 winner Valerie Ducharme to give our readers advice on a topic she felt relevant to the industry. Being the artist that she is, she chose to discuss creativity.
Leaha Franks, salon owner. In her other life: ultimate cage fighter.
Lynn Bui, Today Nails (Mocksville, NC)
Nails are hot in Japan. Everyone from famous singers and actresses to trendy school girls are hungry to be the first to wear the latest design on their nails. This makes for a huge nail market and a competitive artistic climate as well.
It is a true, life-changing story that can easily happen to anyone who is not classifying salon personnel correctly in the eyes of the government. You probably think you know the rules about employment classifications, but you’re probably wrong.
A nail tech at Essence Hair Salon in Pasadena, Calif., Dori Swope first learned to juggle at age 16 when she was taught by a cute boy who lived nearby.
Nails by Mari L. Woods, The Very Elect Spa in Detroit.
