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Last week I mentioned that I was off to help with the makeup for our benefit fashion show. I have to say it was a great experience. Myself and about five of the other employees at the
Jill, I will ask every client if she wants to schedule a pedicure with her next appointment. That is a great idea to build with my current clients. I have used this technique with my natural
Wow! It has been a year, already? It is hard to believe that we have been writing The Coaching Chronicles together for a whole year, Jill. It has been a wonderful experience to be able to
There are some really great websites out there that you can learn from. Many of the product-specific websites now have salon locators on them that you can sign up on to let potential clients know where
We as a salon started going through the book “Over the Top” by Michael Cole this January. We had our monthly staff meeting yesterday morning and we are doing one chapter a month as a full
Refreshing our look, our services, and our salon is a great way to get ready for the busy coming season. It is a great reminder, Jill, that we need to periodically look at our ourselves and
You are right Jill, it is much easier to get started with your holiday planning now. Figuring out the types of service and product promotions — and pre ordering all of the things you will need
Jill, I have to thank you for posting on this topic. It is another of those things that we often assume is more of a common sense type of thought process that really isn’t. Odor is a
I can attest to the fact that consistency is key to a successful salon from the front desk to the back room. Before we started doing things in a more organized manner when we started implementing
Thank you, Jill. Without your coaching we would not be where we are today. It has been tough but it has been worth it to work towards making our nail department a success. In the beginning
