The Help Desk
Your technique questions answered by Melissa Carlini, Brooke Gilliam, Debra Marr-Leisy, and La Shaun Crown-Glenn.
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Your technique questions answered by Melissa Carlini, Brooke Gilliam, Debra Marr-Leisy, and La Shaun Crown-Glenn.




Changes that were made for practical examinations in Pennsylvania.
According to Kitty Victor, business consultant and co-founder of the Masters audiotape subscription service, you need to offer more than just money to attract and retain the best salon personnel-quality of life and balance are number-one issues.
Would anyone pay $150 for a set of nails by a top competitor? Do you know what brand of acrylic is used by the majority of top competitors? Is $5,000 a lot or a little to pay for your and your model’s travel expenses? Turn the page to learn fun facts about this industry’s elite.
He’s split the atom, walked on the moon, and flown faster than the speed of sound. So, what’s he gonna do now? Get a pedicure, of course.
Shrinkage is the term retailers use to describe missing product inventory. Simple employee error or sticky fingers can be the culprit. We asked the Secrets team for their view on this retailing pitfall in this month’s business-building update.
Although they endure a rugged landscape and harsh winters, Alaskan natives can receive luxurious pedicures right outside their igloos.
Ahh, the holidays. A time for giving and spending time with your loved ones - along with the stress as you frantically try to fit in all those appointments