When the time came to expand to a full-service day spa at five times her present rent, salon owner Leslyn Zak wondered if she could make the leap. So she brought in a financial professional to help crunch the numbers and create a winning game plan.
As a salon owner for more than 10 years, I have found myself in some uncomfortable situations—from confronting an employee with poor workmanship to taking a customer to small claims court to recover money form a bad check. But nothing unnerves me more than when a competitor walks through my salon door.