Why Are You Yelling at Me?
Maybe it’s because the weather is changing and we are in that rare, and short-lived, time of the year when the heat isn’t on and neither is the air conditioning. So there are long periods of
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SEARCHMENUSEARCHMaybe it’s because the weather is changing and we are in that rare, and short-lived, time of the year when the heat isn’t on and neither is the air conditioning. So there are long periods of
No. I’m not talking about the actual company by the same name. I’m talking about the concept of keeping in touch. Lately, I’ve found myself frustrated from dealing with a handful of companies that seem not to
All my Facebook friends know that this week has been a rough one for me. After coming back from vacation all primed and pumped and ready to tackle another 21 years of doing nails and not
A few weeks ago I got a text from a potential client asking about booking an appointment and wanting to know if I could do a set “like this” and what would I charge for it. She
If a picture of your salon is worth a thousand words, then a moving 360° virtual walk-through is probably valued at a million.
I believe I’ve mentioned that in the last few years I’ve had several former clients embark upon a career in the nail industry. Most of them didn’t even tell me. Some of them were former clients
I used to think that once I built my clientele, I’d be set. I knew there would always be a few people who strayed off because they moved away or couldn’t afford their nails anymore, but
Bursting the “Too Busy” Bubble: Employees these days aren’t taking their vacation days... or even their lunch breaks. How can nail salons capture this time-strapped clientele?
I had my desk custom built almost 20 years ago. Since then, I’ve had a handful of jobs where I didn’t use it — it also doubles as an excellent TV stand, student desk, and sewing
Right now my clients are loving the “accent nail” look — which they all seem to think of as “the new thing” even though it was SO the hotness back in the late ’80s/early ’90’s when
Close to three years ago now, I got a phone call from a sweet lady in Montana...or maybe Idaho...or possibly Wyoming. Well, I got a call from a sweet lady who lived very far away from
So, this post is about two weeks late. It should have been done over two weeks ago, but that didn't happen. I've become absolutely horrible at multitasking, and because of that it has now become the
The other night, lying in bed, trying to convince myself that 11 o’clock is a perfectly acceptable time to be in bed (I’m a night person. Going to bed before 1 a.m. doesn’t really jibe with
If I ever have the opportunity to go back in time, one of the stops I’d like to make will be the late 1800s to Marshall Field and Company to speak to Mr. Field and Gordon
I’m sure we’ve all had a handful of those clients, right? The ones who just do not mesh with you? That first appointment is awkward and stressful. You ask them questions, they either give one word
So I have no idea what to write this week. I've been knee deep in toenails and acrylic dust! Business has done so well that I haven't even had time to put the little finishing touches
Sometimes I can be a bit much. Or so I’ve been told. I talk a lot. I can be quite animated and I’ve never been very good at all that “polite conversation” stuff — always sticking