The coffee pot is on and dry, the retail area is dusty, and your coworker is happily filing the nails of one of your favorite clients. You are not alone. Nail techs just like you are facing the same issues in salons around the globe. Don’t let that bad coworker get your panties in a bunch. It’s time to band together and take back the salon.
All I have to say is, as you get closer to your salon opening, just hold on. This is such a tough time; just when I think I’ve got everything covered, I realize I don’t. It’s
May 19 was our first company orientation; we had 10 new employees (we've hired several more since then; we currently have 18 employees — 11 nail techs, one nail tech/esthetician, three estheticians, one massage therapist, and
Whether or not your salon has an official dress code, there are expectations that a certain standard be maintained. Just what that standard is may depend on the atmosphere, size, and location of your salon. We asked techs if there is ever a time when old jeans or sweats are appropriate attire for the salon.
There's a little bit of nerves mixed with a little bit of excitement as we're almost ready to open our doors. We got a permit to close down a lane of Ventura Boulevard on May 15
You can’t fix it if you don’t know it’s broken. Make the most out of a mystery shopper program by gathering the most relevant information about your salon and be on your way to creating stellar customer service.
To hear salon owners tell it, recruiting new techs is no easy feat. To help, we asked techs to tell us how they learned about their current position. More often than not, the connection was made through informal networking.
We’re in the home stretch to the salon opening. The elevator and water feature on the first floor will be fully installed next week. Almost all of the tile work is completed on the second floor,
The idea of me enrolling in nail school came up after I had returned from Iraq when Nadine (salon M.O.M.) and I were talking about timelines and what was going on with the project. She was my
Spin the Wheel: Playing the Classification Game — In the salon industry, workers most often operate in one of three ways: as employees, booth renters, or independent contractors. But for years many salons have incorrectly labeled their independent contractors and may have put themselves at risk of having the IRS reclassify their workers. Find out if you're doing things correctly or if you're just spinning the wheel and seeing where it lands.
Dan, Nadine, and I attended ISSE in Long Beach, Calif., last weekend. The best part of the tradeshow for us? We were able to hand out our brand new (finally finished!) salon menus. Nadine had picked
Last week, we had a major design meeting to order everything that hadn’t yet been ordered. We tweaked the idea of the dividers between the manicure tables to incorporate beautiful 6-ft. high glass partitions. We’re commissioning
I’m writing my employee handbook and was wondering if I can state that when an employee has terminated his employment, he is not allowed to work 10 miles from the salon for one year. Thanks for
I read that you’re hiring all your nail techs on as employees. Aren’t you afraid that, since they're not working for a commission, they won't work as hard because they’re paid an hourly rate?Anna Hi Anna, It’s true
Co-owner Dan starts nail school this week. That’s right — Lieutenant Dan will be happily taking orders from the instructors at West Valley Occupational Center in Woodland Hills. It’s the same vocational school I graduated from
Getting the "pick of the litter" of top graduates is just one of the benefits of working closely a local cosmetology school.
This is what you’ve been waiting for. You have a full book and clients waiting. So, what’s the problem? The problem is you need more space for nail tables, a way to manage a heavier workload, and capital to fund the expansion. Fortunately, solutions are near at hand.