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My instructor really stresses the importance of spending time with our client to go over the consultation form. That is our way of getting to know the client and his/her expectations, prior experiences at nail salons, what’s going on with him/her medically, etc.
Client consultations give customers an opportunity to build trust and verbalize expectations. Learn why they’re important and how they improve the overall client experience.
Back from a trip to Las Vegas, NAILS’ managing editor brings you advice on stocking your salon’s shelves, maximizing your space, and how to entice customers to buy.
The consultation is your first opportunity to educate your new client and impress her with your professionalism.
Bellissima International CEO and president Marnie Hadley teaches how to give a client consultation before a Bellissima gel service. Find out more at bellaformanails.com.
Watch step-by-step demonstrations covering acrylic, gel, and nail art.
Doing a stunning new set of nail enhancements on a first-time customer does not always guarantee a full book. Try these tips, from the fingertips up, to turn a new face into a committed standing client.
Do you keep forgetting which client is which? Don’t rely on your clients or your memory. Instead, use client cards to help you improve customer service and salon efficiency.
Doctors, dentists, and many other professionals rely on client consultations to better serve their patients or clients. Nail technicians can increase client loyalty, as well as their own technical skills, by incorporating this important step into their service.
