Customer Service

Tip of the Month: Booking Efficiency

Keeps a chart by the appointment book that lists the amount of time each nail technician requires to perform a particular service.

This month’s tip comes from Denise Scott, assistant manager of Nail Galleriain Pittsburgh, Pa., who has an idea that will make salon receptionists even more invaluable in scheduling appointments. Scott keeps a chart by the appointment book that lists the amount of time each nail technician requires to perform a particular service. This is a great quick-reference tool and allows the receptionists to accurately and quickly schedule any appointment with any technician.

 

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