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Consumers Less Particular About Polish Ingredients

November 4, 2015  | Article

According to a survey commissioned by all-natural beauty brand Kari Gran, American women care about what goes into their beauty products, but natural nail product ingredients are less of a priority.

Keywords: ingredients   natural ingredients   retail merchandising  

Crowdsourcing: Do you encourage your male clients to wear polish (clear or color)? Why or why not?

October 22, 2015  | Article

This month we asked nail techs: Do you encourage your male clients to wear polish (clear or color)? Why or why not?

Keywords: crowdsourcing   male clients  

10 Ways to Count to 10: Customer Service With a Smile

October 20, 2015  | Article

You can maintain your calm even when your clients seem to be doing their best to throw you off your game. Here are 10 ways to de-stress and continue giving amazing customer service.  

Body Language: Read Your Clients Like a Book

October 14, 2015  | Article

What are your clients and employees saying without words? Learning to read body language can help you manage employees and create happy returning clients.

Keywords: body language   client relationships   communicating with customers  

Mining Online Reviews for Ways to Improve

September 14, 2015  | Article

There’s more to online reviews than just a star rating. Studying customer comments can help you determine what you’re doing right and, more importantly, what areas you should focus on for improvement.  

Keywords: customer feedback   customer service   Yelp  

Dealing With Difficult Clients

September 11, 2015  | Article

Everyone has that one client who is demanding, rude, disrespectful, or perpetually late. We’ll give you four techniques to soothe the situation rather than seethe on the inside.

Keywords: client issues   client relationships  

Nail Salon Asian Discrimination: What Would You Do?

August 13, 2015  | Video

In this episode of "What Would You Do?" on the ABC television network, an actor is getting a pedicure at a local nail salon when she starts to make derogatory comments about the Asian woman tending to her feet. Watch how bystanders react when they overhear what she is saying. Note: The video stalls at the 6:44 mark.

Keywords: Asian nail industry   Korean nail technicians   media coverage  

Buzzfeed Shows Men Getting Manicures for the First Time

August 13, 2015  | Video

Buzzfeed documents men getting their nails done for the very first time.

Keywords: male clients  

Buffer Zone Nails Fills Unique Niche

July 8, 2015  | Article

U.K.-based nail tech Leanne Scott specializes in nail tips for the transgender/cross-dressing community.

Keywords: Etsy   pre-designed nail tips  

7 Ways to Get Men Into the Salon

June 3, 2015  | Article

The number of men receiving nail services may be on the decline, but fear not: We’ve got seven tweaks to help you ease them back through the salon doors. Here are some clever ways to appeal to those elusive male clients and keep them coming back for more.

Keywords: male clients   men's services   niche marketing  

Cuccio Naturale Sea Salt Moisturizing Exfoliant

June 3, 2015  | Product

Cuccio Naturale Sea Salt Moisturizing Exfoliant is a double exfoliation hydrating system.

Keywords: Cuccio Naturale   exfoliating   sea salts  

NAILS Magazine Shares Outrage Over Labor Abuses in New York Salons

May 12, 2015  | Article

NAILS Magazine and VietSALON Magazine applaud the New York Times exposé of the appalling exploitation of nail salon workers in certain communities and urge increased consumer awareness and enforcement efforts.

Keywords: consumer concerns   consumer press   New York   New York licensing   New York nail techs  

This Season's Hottest Nail Art Products

April 23, 2015  | Photo Gallery

Stock up to up the ante. Here's what hot in nail art. 

Keywords: Akzentz   Alfalfa Nail Supply   Americanails   Antoine de Paris   Artistic Nail Design  

Learn From Someone Who’s Been There

March 30, 2015  | Article

In his new book, “Tales of an American Entrepreneur: Journey of a Small Business Owner,” beauty industry veteran Michael Randazzo shares business tools and counsels patience and perseverance to help other salon owners achieve the level of success he has seen.

Keywords: books   owner issues   salon ownership  

Best Tips to Upsell Services

March 11, 2015  | Article

Learn to increase your paycheck by making an extra sale or booking an unexpected appointment.

Keywords: business   customer service   marketing/promotions   salon services  

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Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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