Customer Service

Nail Techs Don't Let Nail Techs...

We asked nail techs to finish this sentence: Nail techs don’t let nail techs…

… use dirty implements. — Susan Acciari, St. Paul, Minn.

…file irresponsibly. — Jennifer Williamson, Jen’s Salon, South Jordan, Utah

…go without being encouraged to seek continuing education. — Holly Schippers, FingerNailFixer, Bussey, Iowa

…use inferior products. — Bonnie Haberlin, Inner Goddess Nail Designs, Williams Lake, B.C., Canada

…get discouraged when they are first starting out. — Erin Snyder Dixon, Extremities Spa Salon, Newport News, Va.

…trash talk other nail techs. — Anna Love, Exalted, NailandBody.com, Parksville, B.C., Canada

...text while working. — Sav Marie Durham

…dictate their prices. — Nikki Roberts-Dotson, Polish Nails & More, West Memphis, Ark.

…compromise quality for quantity. — Tania Rice, Indira Salon and Spa, Regina, Saskatchewan, Canada

... give up on their dreams of becoming something amazing. — Aimie Westerman, Posh Nails & Designs, Williams Lake, B.C., Canada

…go through troubled times alone. — Kim Hanzlik, Nails, Hands, Feet and Toes, Winnemucca, Nev.

…undervalue our services. — Bonnie Bast Haberlin

...talk about themselves unconfidently, or someone else rudely. — Vivian Durham, Savvy Esthetiques, Castlegar, B.C., Canada

…cheat others. — Sally Marie Ramirez-Felix

... forget they need to network with other techs. — Alica Best, Upscale Nail Bar, Griffin, Ga.

…use inferior, cheap products. — Lisa Fahl, Lather Salon, Fremont, Calif.

...borrow their acrylic brushes. — Rose Edwards, Nails by Rose, Baraga, Mich.

...use Dollar Store press-on nails. — Amanda Pruitt Weeks

...stop learning about new products to stay excited and fresh. — Kandice Astamendi, Performance Nails @ Chrissy’s, Glendale, Calif.

…use their implements. — Char Miller, NeoSole Nail Lounge, Flossmoor, Ill.

...forget to disinfect their implements. — Kim Speichts, Nail Enhancements by Kim, Digby, Nova Scotia, Canada

…feed ridiculous industry myths about professional products and services. — Melanie Carey, Acrylic Nail Design, Dieppe, New Brunswick, Canada

…put themselves down. — Lisa Lang, Hey! Nice Nails, Oakville, Ontario, Canada

...have naked nails. — Samantha Huf

...talk badly about other nail techs. — Cindy Walston, Portland, Ore.

...use an electric file to prepare the surface of the natural nails. — Nancy Rosewall, Carseldine, Queensland, Australia

…bite their own nails. — Leslie Marie Gray

…tell old wives’ tales. — Kylie Halls

…drink and drill. — Jenny Heimbuch, Loves Park, Ill.

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