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Make a Wish: Nail Techs Tell Us Their Hopes for the New Year

January 1, 2004  | Article

We called nail techs and salon owners around the country to find out what’s on their wish list for the nail industry. From better education to an improved economy, here is what some nail technicians are hoping to see in 2004.

Keywords: continuing education   professional image   professionalism   state licensing  

As I See It: Celebrate Regional Differences

January 1, 2004  | Article

Keywords: As I See It   European Touch   international   Japan   Japanese nail industry  

4 Assistant Programs: Four Salons Do It Their Way

January 1, 2004  | Article

Looking for a sure-fire formula to make an assistant program pay in your salon? Four salon owners prove it’s as simple as meeting everyone’s needs — yours, theirs, and the salon’s.

Keywords: customer service   finding a job   finding/retaining staff   nail tech assistants  

9 Ways to Hook Holiday Clients

December 1, 2003  | Article

They walk through your doors during the holidays for a special treat and then you don't see them again for a year--or worse, ever. Holiday clients give your business a welcome boost once a year. Here we give you tips to help you turn holiday clients into regulars.

Keywords: building your clientele   client gift ideas   coupons   email marketing   gift certificates  

Compensate Employees for Extra Holiday Hours

December 1, 2003  | Article

Shari Finger, veteran salon owner, details different types of incentive programs to keep employees' spirits up during the holidays.

Keywords: compensation systems   employee issues   holidays   incentive structures   Shari Finger  

Early Holiday Thank You Notes

December 1, 2003  | Article

Hannah runs the show. Although my name tops the masthead there isn’t anyone who doesn’t realize that it’s Hannah in charge.

Keywords: As I See It   Hannah Lee  

Reflections On A Balanced Life

November 1, 2003  | Article

While I am hardly an expert on balancing work and personal life, I know that since I've begun seeking a balance and creating time for family and friends, my life is richer.

Keywords: preventing burnout   time management   work life balance  

9 Ways to Keep Techs Happy

October 1, 2003  | Article

Prevent employee turnover from turning your salon upside-down by providing a work environment that attracts and retains your business’s most valuable asset. (Hint: Money isn’t all that matters.)

Keywords: finding/retaining staff   recruiting   staff retention  

Hear Ye, Hear Ye

September 1, 2003  | Article

During the NAILS Roundtable Breakfast in Las Vegas, nail techs, salon owners, manufacturers, and educators took a frank look at the state of the industry and discussed the challenges facing nails today. Echoing concerns as old the industry, education and sanitation proved to be the hot topics.

Keywords: Darlene Feric   industry issues   licensing  

Tracking Salon Management Software

September 1, 2003  | Article

I was enthralled by the work I saw in every category at the Nail Olympics.

Keywords: Debbie Doerrlamm   online education   salon software  

Putting a Price Tag on No-Shows

September 1, 2003  | Article

Have you ever taken the time to figure out exactly how much your non-show are costing you in lost revenue?

Keywords: preventing no shows  

First Impressions: Seal the Deal

September 1, 2003  | Article

You have only one chance to make a great first impression on new clients.

Keywords: building your clientele   client relationships   first impressions  

Team Spirit: How to Motivate Your Staff

September 1, 2003  | Article

If your salon team isn't performing as well as you'd like, it could be because of your leadership. Study the systems that will assist each employee in achieving her best: mission statement, employee evaluations, staff meetings, coaching for individuality, and rewards.

Keywords: employee issues   staff management  

Sick of This? So Am I!

August 1, 2003  | Article

Our headline: “Sick of This? Fight Back With NAILS. Raise Your Education, Raise Your Prices” has riled some people. I’m delighted to hear that.

Keywords: As I See It   discount salons  

9 Salon Investments That Really Pay Off

August 1, 2003  | Article

Sometimes you have to spend money to make money. Salon owners share their salon-tested investment ideas — both big and small — that not only pay for themselves, but boost profits over time.

Keywords: business building   mentoring   tanning   web marketing  

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Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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