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Actively Involved

March 1, 2004  | Article

There’s more to the nail industry than just doing nails. Take it from these four nail technicians who have pushed industry activism to a whole new level. Whether getting involved with their state board, working to ban MMA, or pushing for licensing, they all have one thing in mind: to better the industry for all.

Keywords: industry activism   legislation   MMA  

The Ins & Outs Of Front Desk Etiquette

February 1, 2004  | Article

Keywords: client records   client retention   gift certificates   receptionist  

Make a Wish: Nail Techs Tell Us Their Hopes for the New Year

January 1, 2004  | Article

We called nail techs and salon owners around the country to find out what’s on their wish list for the nail industry. From better education to an improved economy, here is what some nail technicians are hoping to see in 2004.

Keywords: continuing education   professional image   professionalism   state licensing  

As I See It: Celebrate Regional Differences

January 1, 2004  | Article

Keywords: As I See It   European Touch   international   Japan   Japanese nail industry  

4 Assistant Programs: Four Salons Do It Their Way

January 1, 2004  | Article

Looking for a sure-fire formula to make an assistant program pay in your salon? Four salon owners prove it’s as simple as meeting everyone’s needs — yours, theirs, and the salon’s.

Keywords: customer service   finding a job   finding/retaining staff   nail tech assistants  

9 Ways to Hook Holiday Clients

December 1, 2003  | Article

They walk through your doors during the holidays for a special treat and then you don't see them again for a year--or worse, ever. Holiday clients give your business a welcome boost once a year. Here we give you tips to help you turn holiday clients into regulars.

Keywords: building your clientele   client gift ideas   coupons   email marketing   gift certificates  

Compensate Employees for Extra Holiday Hours

December 1, 2003  | Article

Shari Finger, veteran salon owner, details different types of incentive programs to keep employees' spirits up during the holidays.

Keywords: compensation systems   employee issues   holidays   incentive structures   Shari Finger  

Early Holiday Thank You Notes

December 1, 2003  | Article

Hannah runs the show. Although my name tops the masthead there isn’t anyone who doesn’t realize that it’s Hannah in charge.

Keywords: As I See It   Hannah Lee  

Reflections On A Balanced Life

November 1, 2003  | Article

While I am hardly an expert on balancing work and personal life, I know that since I've begun seeking a balance and creating time for family and friends, my life is richer.

Keywords: preventing burnout   time management   work life balance  

There Is Opportunity in Every Disaster

October 1, 2003  | Article

At a recent tradeshow I saw an abundance of products that have been developed in direct response to a recent industry disaster, and it got me thinking.

Keywords: antifungals   fungus   MMA   primerless products   product development  

9 Ways to Keep Techs Happy

October 1, 2003  | Article

Prevent employee turnover from turning your salon upside-down by providing a work environment that attracts and retains your business’s most valuable asset. (Hint: Money isn’t all that matters.)

Keywords: finding/retaining staff   recruiting   staff retention  

Continuing Education Means Keeping Your Mind Open

September 1, 2003  | Article

Is the problem the schools themselves? Is the problem that students are not motivated? Is it that once in a salon, new nail techs cannot earn a living quickly enough to stay motivated?

Keywords: continuing education   cosmetology schools  

Hear Ye, Hear Ye

September 1, 2003  | Article

During the NAILS Roundtable Breakfast in Las Vegas, nail techs, salon owners, manufacturers, and educators took a frank look at the state of the industry and discussed the challenges facing nails today. Echoing concerns as old the industry, education and sanitation proved to be the hot topics.

Keywords: Darlene Feric   industry issues   licensing  

Tracking Salon Management Software

September 1, 2003  | Article

I was enthralled by the work I saw in every category at the Nail Olympics.

Keywords: Debbie Doerrlamm   online education   salon software  

Putting a Price Tag on No-Shows

September 1, 2003  | Article

Have you ever taken the time to figure out exactly how much your non-show are costing you in lost revenue?

Keywords: no-shows   preventing no shows  

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