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9 Ways to Keep Techs Happy

October 1, 2003  | Article

Prevent employee turnover from turning your salon upside-down by providing a work environment that attracts and retains your business’s most valuable asset. (Hint: Money isn’t all that matters.)

Keywords: finding/retaining staff   recruiting   staff retention  

Continuing Education Means Keeping Your Mind Open

September 1, 2003  | Article

Is the problem the schools themselves? Is the problem that students are not motivated? Is it that once in a salon, new nail techs cannot earn a living quickly enough to stay motivated?

Keywords: continuing education   cosmetology schools  

Hear Ye, Hear Ye

September 1, 2003  | Article

During the NAILS Roundtable Breakfast in Las Vegas, nail techs, salon owners, manufacturers, and educators took a frank look at the state of the industry and discussed the challenges facing nails today. Echoing concerns as old the industry, education and sanitation proved to be the hot topics.

Keywords: Darlene Feric   industry issues   licensing  

Tracking Salon Management Software

September 1, 2003  | Article

I was enthralled by the work I saw in every category at the Nail Olympics.

Keywords: Debbie Doerrlamm   online education   salon software  

Putting a Price Tag on No-Shows

September 1, 2003  | Article

Have you ever taken the time to figure out exactly how much your non-show are costing you in lost revenue?

Keywords: no-shows   preventing no shows  

First Impressions Seal the Deal

September 1, 2003  | Article

You have only one chance to make a great first impression on new clients.

Keywords: building your clientele   client relationships   first impressions  

Team Spirit: How to Motivate Your Staff

September 1, 2003  | Article

If your salon team isn't performing as well as you'd like, it could be because of your leadership. Study the systems that will assist each employee in achieving her best: mission statement, employee evaluations, staff meetings, coaching for individuality, and rewards.

Keywords: employee issues   staff management  

Sick of This? So Am I!

August 1, 2003  | Article

Our headline: “Sick of This? Fight Back With NAILS. Raise Your Education, Raise Your Prices” has riled some people. I’m delighted to hear that.

Keywords: As I See It   discount salons  

9 Salon Investments That Really Pay Off

August 1, 2003  | Article

Sometimes you have to spend money to make money. Salon owners share their salon-tested investment ideas — both big and small — that not only pay for themselves, but boost profits over time.

Keywords: business building   mentoring   tanning   web marketing  

Grab a Partner and Cross-Market Your Services

July 1, 2003  | Article

Look no further for low-cost, high-return, business-building ideas. Look beyond the obvious and cross-market with unlikely allies to double your exposure with minimal expense.

Keywords: bartering   business building   cross-marketing   customer service   keeping your business competitive  

Just My Opinion: Continuing Education Raises Industry Standards for Professionals and Clients Alike

May 1, 2003  | Article

Your clients should be learning about new products from you, the trusted beauty professional. Would you go to a doctor who had not updated his medical skills for many years? Of course not, and we should have the same expectations from our employees and ourselves.

Keywords: continuing education   Just My Opinion   Marc Spilo   Spilo  

Giving Up Nails Gave Back My Life

May 1, 2003  | Article

In 16 years in the nail business, I’ve been through every catastrophe an owner can imagine - from a fire that destroyed my salon to losing my partner. But i love the nail business and my clients - and when i finally gave up my “hands-on” job and focused only on management, i was able to serve everyone better - especially myself.

Keywords: Renee Borowy   salon owners doing nails   salon ownership  

We Gather Together ... to Network

April 1, 2003  | Article

A day of networking with your peers is an experience unlike any you’ve ever had before, says one regular networker. 

Keywords: Debbie Doerrlamm   networking   networking event  

Why Is Buying Nail Products Such a Chore?

April 1, 2003  | Article

When the rest of the world is simplifying buying of products, smoothing out the middlemen in business transactions, why does the beauty business make it so difficult to get your hands on something?

Keywords: distribution   product buying  

Salon- Based Schooling

April 1, 2003  | Article

Many industry educators consider the frequent travel a perk of the job, but what if travel is not appealing or simply not possible for you?

Keywords: manufacturers educators   Salina Rush  

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