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Tip of the Month: Using an Undercover Client

December 1, 1995  | Article

Find out if your customer service is as good as you want it to be.

Keywords: customer service  

Beyond Basic Training: How to Train Nail Techs on the Job

December 1, 1995  | Article

New nail technicians are diamonds in the rough. Here’s how salon owners help neophytes polish their skills to perfection.

Keywords: finding/retaining staff   staff management   staff training  

Ladies, Start Your Engines: Consider Competing

December 1, 1995  | Article

Besides developing a greater understanding of what goes on behind the judges’ curtain, as a judge myself, I discovered a greater empathy for the competitors for putting themselves through a competition, and for judges, who have to quickly evaluate and score so many sets of seemingly perfect nails.

Keywords: competitions  

Ideas for Recruiting Nail Technicians

November 1, 1995  | Article

Keeping all your stations filled with qualified nail professionals is critical to the success of your business, whether you are a commission based or booth rental salon.

Keywords: hiring nail technicians   recruiting  

Give Your Staff a Raise Without Spending a Cent

October 1, 1995  | Article

10 ways to motivate and retain top staff

Keywords: finding/retaining staff   staff management  

Delivering the Goods: Distributors Speak About Their Concerns

October 1, 1995  | Article

More and more distributors are placing service above the products they sell, offering technicians business as well as technical support. What do they want in return? Loyalty, of course.

Keywords: distribution   Hair Care Nail Supplies   Nailco  

Change Someone's Life

October 1, 1995  | Article

Keeping your clients happy is crucial but don't forget about your novice nail technicians.

Keywords: As I See It   mentoring   preventing burnout   staff management  

Creative Takes a Tough Stance on Diversion

September 1, 1995  | Article

Keywords: CND   diversion   Jim Nordstrom  

What Did You Want To Be When You Grew Up? How Nail Techs Got Their Starts

September 1, 1995  | Article

From construction engineer to florist, eight salon owners and nail technicians recount what they did before discovering their niche in nails.

Keywords: alternative careers  

Getting the Goods Out: Nail Techs Voice Ideas for Distribution Improvements

August 1, 1995  | Article

When it comes to deciding who sells what, manufacturers base their choice on how well the distributor services the nail technician. Their verdict? Most are doing a good job, but there’s always room for improvement.

Keywords: Alpha 9   American International Industries   distribution   George Schaeffer   Jan Arnold  

Getting the Goods: How Nail Techs Buy Their Products

July 1, 1995  | Article

What so nail technicians look for in a distributor? What makes them stay loyal to one distributor and shun another? A group of nail technicians told nails what they love, and hate, about the places they buy their products.

Keywords: distribution   Nailco  

Money Isn’t Everything. Questions to Ask a Prospective Salon Owner

June 1, 1995  | Article

Keywords: interview skills  

Who’s the Boss? Mothers and Daughters Working Together

May 1, 1995  | Article

Mom loves working with the older clients, daughter handles the business end.

Keywords: Arizona   Mother's Day   working with family  

The Nail Technician's Bill Of Rights

May 1, 1995  | Article

Ideas on how to protect and support the nail technicians.

Keywords: As I See It   legislation   working safely   workplace safety  

Salon Owner Turns Own Experience Into Consulting Stint

April 1, 1995  | Article

Hiring a consultant can save you money, mistakes, and time when opening your own salon.

Keywords: consultants   Texas   Texas salons  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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