August 15, 2013
We asked clients what little details make a big difference in determining which salon they pick over another. Their answers may surprise you!
Keywords: client relationships client retention customer service
August 14, 2013
From stealing to backstabbing, there are certain things you should never do if you want your coworkers to respect you. Most of these should be common sense, but read on to make sure you are not the problem at your salon.
Keywords: dealing with coworkers staff management
August 1, 2013
Here are 10 ways to never stop learning even after you’ve entered the workforce.
Keywords: continuing education On My Mind
July 11, 2013
Nail techs share the most important things they learned as newbies in the real world.
Keywords: learning new techniques newbie
July 5, 2013
Editor Hannah Lee discusses the importance of both positive and negative feedback.
Keywords: Hannah Lee On My Mind owner issues
June 21, 2013
Salons buzz with people — clients, vendors, and coworkers. It’s hard to prevent gossip-mongering with so many personalities around. But nail salon owners need to keep tabs on this beast if they want their businesses to run smoothly.
June 19, 2013
Don’t miss the opportunity to spend four days networking in an incredible learning environment at the Northwest Nailtech Retreat on October 18-21.
Keywords: networking networking event
June 13, 2013
My advice: Find out from your clients what sites they are active on before adding these sites to your lineup. Set up your accounts across the platforms where the majority of your clients already are.
Keywords: Facebook Hannah Lee On My Mind Pinterest social media
June 13, 2013
Salon owners who can master the art of entrepreneurship can stay profitable in any economy, according to the new book The A-List Salon: Insider Secrets of How Profitable Salons Wow Their Clients Every Day by Veronica Woods.
Keywords: books customer service
June 13, 2013
In her book The 12 Secrets of Highly Successful Women, author and business coach Gail McMeekin discusses how being an effective leader can help employees stay motivated and maximize efficiency.
Keywords: staff management
June 12, 2013
An online marketplace for graphic design, 99designs uses “crowd-sourcing” to get your graphic design needs met, whether it’s a logo, website design, or branded T-shirt.
June 6, 2013
Season 2 of L.A. Hair welcomes nail tech Naja Rickette to the boisterous mix at celebrity hairstylist Kim Kimble's Los Angeles salon. Catch the season premiere June 6 at 10 p.m. on WeTV.
Keywords: celebrities celebrity nail techs consumer press
June 5, 2013
Author, entrepreneur, and media mogul Arianna Huffington will be the keynote speaker at the 2013 PBA Business Forum held during PBA Beauty Week.
Keywords: networking event PBA Professional Beauty Association
June 2, 2013
Merchant cash advances are easier to get than traditional bank loans. Advantages include quick funding and a repayment schedule that is tied to the salon’s cash flow.
May 29, 2013
U.K.-based salon Polish Nail & Beauty is turning heads with free-hand nail art, a steady flow of industry awards, and brand involvement.
Keywords: handpainted nail art salon decor/design salon profiles