September 14, 2013
Through sites like Yelp, word-of-mouth about nail salons now reaches millions of people online in a matter of seconds.
September 12, 2013
Loyal customers and reliable monthly income are just the beginning of a long list of benefits when you add membership programs. Grow your business beyond daily deals and walk-ins.
September 4, 2013
Appointment-Plus online scheduling software allows you to automate, streamline, and improve your booking process by letting clients instantly and conveniently book online.
Keywords: client scheduling online booking
September 4, 2013
One of the best things about this industry is it’s home to many family businesses. Multiple generations work in tandem, teaching and supporting one another.
September 1, 2013
As part of a continued effort to educate lawmakers, consumers, and the industry on the importance of beauty industry licensing and regulations, and to prevent industry deregulation, the Professional Beauty Association (PBA) has announced its new “I Am A Professional. I Am Licensed.” campaign.
Keywords: licensing PBA Professional Beauty Association state licensing
August 21, 2013
This year there were over 250 individual services performed on policymakers, regulators, and staffers by more than 40 beauty professionals who volunteered their time and expertise to showcase the world of beauty.
Keywords: California CND legislation Milady OPI products
August 15, 2013
We asked clients what little details make a big difference in determining which salon they pick over another. Their answers may surprise you!
Keywords: client relationships client retention customer service
August 14, 2013
From stealing to backstabbing, there are certain things you should never do if you want your coworkers to respect you. Most of these should be common sense, but read on to make sure you are not the problem at your salon.
Keywords: dealing with coworkers staff management
August 1, 2013
Here are 10 ways to never stop learning even after you’ve entered the workforce.
Keywords: continuing education On My Mind
July 11, 2013
Nail techs share the most important things they learned as newbies in the real world.
Keywords: learning new techniques newbie
July 5, 2013
Editor Hannah Lee discusses the importance of both positive and negative feedback.
Keywords: Hannah Lee On My Mind owner issues
June 21, 2013
Salons buzz with people — clients, vendors, and coworkers. It’s hard to prevent gossip-mongering with so many personalities around. But nail salon owners need to keep tabs on this beast if they want their businesses to run smoothly.
June 19, 2013
Don’t miss the opportunity to spend four days networking in an incredible learning environment at the Northwest Nailtech Retreat on October 18-21.
Keywords: networking networking event
June 13, 2013
My advice: Find out from your clients what sites they are active on before adding these sites to your lineup. Set up your accounts across the platforms where the majority of your clients already are.
Keywords: Facebook Hannah Lee On My Mind Pinterest social media
June 13, 2013
Salon owners who can master the art of entrepreneurship can stay profitable in any economy, according to the new book The A-List Salon: Insider Secrets of How Profitable Salons Wow Their Clients Every Day by Veronica Woods.
Keywords: books customer service