May 1, 2000
| Article
Sure, clients are a nail tech’s life source, and many times, a good friend as well. But no matter how much you love them, they can also get on your nerves—especially if they continuously show up late for appointments. From talking incessantly on cell phones to clients who can’t seem to relax, here are some techs’ client pet peeves.
Keywords: client issues
February 1, 2000
| Article
NAILS was touched by this letter from Helene McGarvah of Metropolitan in Saint Clair SHores, Mich. We think you will be too.
February 1, 2000
| Article
It’s about more than just money, it’s about friendship, loyalty, and unwavering support. The bond between a nail tech and her clients is truly something special So in our October issue, we asked nail techs to submit stories about their most loyal client for our Longtime Client Contest.
July 1, 1999
| Article
Have you ever wondered as you review old appointment books or clean out your client card file, where some of these people disappeared to? Or, better yet, why they left?
Keywords: client relationships client retention customer service why clients leave
May 1, 1999
| Article
When you want to know what’s hot and what’s not with your clients, ask them!
Keywords: client surveys customer service
January 1, 1999
| Article
January 1, 1999
| Article
There are a couple of practices found in most discount salons that I think all nail salons could learn from.
Keywords: As I See It discount salons keeping your business competitive
December 1, 1998
| Article
Keywords: As I See It
September 1, 1998
| Article
Continue your education to stay successful in the nail business.
Keywords: continuing education Just My Opinion
July 1, 1998
| Article
Doctors, dentists, and many other professionals rely on client consultations to better serve their patients or clients. Nail technicians can increase client loyalty, as well as their own technical skills, by incorporating this important step into their service.
Keywords: client consultation
