Business > Customer Service

31 - 45 of 543
Previous Next

How to Say No to Your Clients

July 24, 2017  | Article

Do you ever feel like your clients are running you over or being inconsiderate? Here are some tips for enforcing your business policies while remaining polite and professional.

Keywords: client issues   late clients  

Be Bold With Your Guarantee

June 27, 2017  | Article

Salon consultant Tammy Dennis recommends that owners offer an unconditional guarantee for their services to get customers through the door.

Keywords: business building   business management   customer service   salon services  

MyTime Enables Booking and Payment via Facebook

June 27, 2017  | Article

MyTime manages client records, handles in-store purchases, tracks inventory, and creates reports and analytics.

Keywords: business management   client scheduling  

Nail Supply Store Offers DIY Nail Sessions

June 27, 2017  | Article

Gellipop founder Yuriko Hoshina is an Akzentz and Crystal Culture educator, and she offers a variety of education opportunities for nail techs, but the DIY studio sessions primarily attract non-professionals.

Keywords: DIY   nail art studio   nail art supplies  

Customization Is King, Says Industry Analyst

June 27, 2017  | News

Customized services can attract clientele looking for a personalized experience from their salon.

Keywords: add-on services   building your clientele   business building   customer service   salon services  

10 Dreaded Phrases Every Nail Tech Hates to Hear

June 27, 2017  | Article

In an industry where customer service is king, nail techs don’t always have the luxury of speaking their minds. But that doesn’t stop us from imagining the response we’d like to give!  

Keywords: client issues   client scheduling   communicating with customers   ingrown toenails  

The #Saddest3words in the Nail Biz

June 26, 2017  | Article

Readers sent in the #saddest3words they've ever heard in the nail industry.

Keywords: acrylic allergy   customer service  

Top 10 Emerging Spa Trends

June 26, 2017  | Article

From on-demand service to using natural ingredients, these spa trends will help keep your business ahead of the industry curve.

Keywords: customer service   environmental issues   natural ingredients   spas  

How to Spy on the Competition

April 18, 2017  | Article

We asked  a few salon veterans for their advice on what to look for when visiting other nail salons — or when checking up on their online activities.

Keywords: business management   keeping your business competitive  

Light Elegance: We've Got Great Customer Service!

April 7, 2017  | Video

Light Elegance's Lezlie McConnell and daughter Lexy introduce Chelsea, one of the company's sales associates, who is always there to assist customers. They also discuss what good customer service mean to them.

Keywords: customer service   Light Elegance  

Transparent Swatches Allow Clients to Play with Polish Choices

March 27, 2017  | Article

Nail techs incorporate the color swatches into their pre-service routine, and help clients narrow their polish choices.

Keywords: expanding your services   MiniLuxe   nail polish  

#HappierNails Promo Targets Other Salons’ Unhappy Clients

March 16, 2017  | Article

“Did another salon ruin your manicure?” That question plays a central role in Images Luxury Nail Lounge’s outreach to potential new clients.

Keywords: marketing/promotions   nail repairs   social media  

VBP President Believes in Personal Interactions

January 27, 2017  | Article

If you’ve ever purchased a product from VBP Worldwide, you might just get a visit from the company’s president, David Anthony.

Keywords: client relationships   networking  

Should You Use Emojis in Your Marketing Emails?

January 26, 2017  | Article

Using emojis in your email subject lines seems like a simple thing — and it is, as long as you use them wisely.

Keywords: communicating with customers   email marketing  

Salon Gives Clients Personalized Welcome Sign

January 26, 2017  | Article

At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.

Keywords: client relationships   customer service  

Encyclopedia

A chemical that causes a substantial proportion of exposed people or animals to develop an allergic reaction in normal tissue after repeated (or...
Learn More

Featured Products & Promotions   |   Advertisement

Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

View All

VietSALON

FREE Subscription

VietSalon is a Vietnamese-language magazine and the sister publication to NAILS. Click the link below to sign up for a FREE one-year subscription.

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Loading...
 
Subscribe Today
Subscribe Today