Business > Customer Service

46 - 60 of 357
Previous Next

Clients with Cancer

May 17, 2013  | Article

Be a bright spot in the lives of clients undergoing cancer treatments with these tips on how to care for these customers, body and soul.

Keywords: cancer   charity   continuing education   special needs clients   waterless manicures  

Bring a Polish, Take a Polish

April 18, 2013  | Article

The polish exchange at Hey, Nice Nails! in Long Beach, Calif., is just what is sounds like — clients are free to drop off a polish they no longer care for and pick up one that sparks their fancy.

Keywords: customer service   polish  

Homing in on Hair Removal

April 12, 2013  | Article

Summer’s almost here. Are you ready for the influx of clients who will want to be waxed, tweezed, and threaded of unsightly hair in time for their beach vacations? NAILS provides the information you need to consider supplementing your menu with this easy add-on service — for this summer’s clients and beyond.

Keywords: hair removal   promoting your services   waxing  

Kathy Jager Book: As the Chair Turns: Tips & Snips for a Promising Future

March 12, 2013  | Product

This book discusses the soft skills beauty professionals need for success.

Keywords: communicating with customers  

Salons Without a Storefront

March 1, 2013  | Article

Ever dream of leaving the four walls of your salon behind to forge your own path? Mobile businesses and home-based salons offer alternative career opportunities — and challenges.    

Keywords: home salons   mobile salons  

You Are Now Entering the Breathing Zone: Salon Ventilation Guide

February 6, 2013  | Article

The invisible beachball-sized sphere of air that surrounds your face in all directions is a great place to start implementing efficient salon ventilation. NAILS walks you through all of the things you need to know, from what to look for in a ventilation system to how the components work to a few tweaks you can make in your day-to-day habits for extra protection. Get ready to breathe easy.

Keywords: Aerovex Systems   Air Impurities Removal Systems   Alfalfa Nail Supply   Americanails   Erica's Advanced Technical Abrasives  

A Mecca for Multitaskers

February 1, 2013  | Article

Nobody has any time anymore. That’s the simple premise behind Fix Beauty Bar, which opened last September in New York City and has been growing rapidly ever since.

Keywords: hair care   time management  

A Tribute to His Clients

February 1, 2013  | Article

In Hairspray, High Heels, and Second Hand Smoke, cosmetologist Frank Meyner shares his stories from behind the chair.

Keywords: books  

In-“spa”-rational Reading

January 19, 2013  | Article

At New York City-based spa chain Bliss, they believe reading makes you a brighter and happier person. That’s why the spa is partnering with a series of authors as part of its new Paging Happiness book club.

Keywords: client relationships   hosting events  

How Do I Love Thee?

January 19, 2013  | Article

"We do throw some awesome parties with lots of food, drinks, door prizes, gifts, and discounts,” says Samantha Hanby, owner of Polished Nail Salon in Yukon, Okla., who held a Customer Appreciation Day for clients last September and plans to make it an annual event.

Keywords: client relationships   hosting events  

How Far Will Clients Travel For You?

January 15, 2013  | Article

For some nail clients, there just seems to be no distance wide enough to keep them from getting a great nail service from their favorite tech. We asked our readers to tell us about some clients who regularly travel great lengths to come in for their nail fix.

Keywords: building your clientele   client relationships   client retention   clients  

A Fitting Occupation

December 28, 2012  | Article

Not long ago, Clayton, N.C.-based nail tech Melodie Hand held a Bra Fit Clinic at her salon, Tickled Pink. It sold her on the service and inspired her to become a “Bra Lady” herself.

Keywords: adding new services  

Upselling: Not an Option but a Must

December 27, 2012  | Article

As a nail professional, my goal is to get the guest to come back — over and over again. How do I do that, you ask?  My strategy is simple: service, experience, and education.

Keywords: communicating with customers   retailing  

Can You Pass the PHAB Test?

December 17, 2012  | Article

PHAB stands for Performance in Hair and Beauty — and it’s the first performance-based service standard aimed at dramatically improving the client’s experience with stylists, beauticians, and nail technicians.

Keywords: customer service  

Manage Appointments With SetMore

December 5, 2012  | Article

SetMore Appointments is an easy-to-use web-based appointment-setting system that was designed with beauty professionals in mind.

Keywords: appointment tracking   client scheduling  

Featured Products & Promotions   |   Advertisement

Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

View All

VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

Subscribe to NAILS & SAVE!

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Loading...
 
Subscribe Today
Subscribe Today