October 25, 2011
| News
Glamour magazine told us the top 10 things they love in the nail universe.
Keywords: Butter London customer service fashion manicures nail trends
October 17, 2011
| News
An October 2011 InStyle Reader Poll revealed surprising statistics on women's eyebrow and bikini-line maintenance habits
Keywords: home remedies threading tweezers waxing
October 13, 2011
| Article
There are a variety of nail issues, from the everyday bitten-nails to the all-out chip or crack, that require you to call in reinforcements. Whether using acrylic or gel (or even a tea bag), we offer some ways to strengthen nails into long-lasting beauts.
Keywords: acrylic troubleshooting gel troubleshooting nail repairs wraps
October 4, 2011
| Article
We asked nail techs to finish this sentence: Nail techs don’t let nail techs…
Keywords: best practices tech-to-tech sharing
September 14, 2011
| Article
Don’t forget the fundamentals of making a good first impression on new clients.
Keywords: client retention customer service
August 22, 2011
| Article
Leprechaun Spa and Salon Software helps manage all areas of your business from customer data, to personnel, to inventory, to checkout.
Keywords: business tools client scheduling salon software
August 22, 2011
| Product
SalonPOS has a user-friendly interface and easy accessibility features that allow users to manage clients, employees, and schedules anytime, anywhere.
August 1, 2011
| News
Good Housekeeping asked its readers if they knew what to look for in a good salon.
Keywords: autoclaves Barbicide reader surveys sanitation UV sanitizers
July 20, 2011
| Article
Total beauty in under an hour is a team effort at Style Bar Beverly Hills. For less than $100 ($99 to be exact), clients receive a hair blowout and style, a professional makeup application, and a perfect manicure and pedicure.
Keywords: full-service salons service pricing
June 17, 2011
| Article
It’s not so much what you say, but how you say it that makes a lasting impression on clients.
Keywords: communicating with customers
April 27, 2011
| Article
Store Vantage is a free, web-based scheduling and marketing tool that helps you schedule your appointments, track client preferences, and send automatic appointment reminders.
Keywords: client scheduling
April 20, 2011
| Article
Take advantage of the increased demand for double services and your salon could gain the reputation of being the go-to place to meet for coffee, drinks, even dinner and a movie.
Keywords: couple services marketing/promotions mommy and me manicures Mother's Day Mothers's Day promotions
April 19, 2011
| Article
As service providers in the beauty industry, you have the opportunity to touch your clients' (and their familes') lives. Editor Hannah Lee shares her personal story.
Keywords: cancer client health customer service Mother's Day On My Mind
March 7, 2011
| Article
I've been thinking a lot about loyalty lately. Specifically, what makes clients loyal to certain salons or certain nail techs. Are you creating client loyalty?
Keywords: client relationships customer service Hannah Lee On My Mind
February 28, 2011
| Article
Clients of Ole Henriksen Face/Body Spa in Los Angeles won’t muss their manicures flipping through the pages of tattered old magazines. Instead they can read the latest digital editions on the spa’s iPads.
Keywords: customer service salon decor/design
