Business > Customer Service

61 - 75 of 357
Previous Next

Experience Lexor Customer Care

November 15, 2012  | Video

Lexor shows a video highlighting their customer service associated with their auto-fill pedi-spas.

Keywords: Lexor  

Book Clients 24/7 With Bookappo

November 5, 2012  | Article

Bookappo is an easy-to-use online appointment scheduling and business management software centered around a highly customizable calendar.

Keywords: appointment tracking   online booking   salon software   technology  

Munchkins Welcome

November 5, 2012  | Article

Michelle Phoenix, owner of Wet Paint Nail Spa in Cambridge, Mass., sent out the following announcement to her clients: “While we all enjoy a little quality ‘me-time,’ sometimes our kids need to join us in our daily rounds. To alleviate the fear of interrupting the relaxation of your fellow spa-goers, we are introducing Mothers’ Hours. Wednesdays and Thursdays from 10 a.m. to 4 p.m., while open to anyone, are times that your munchkins are welcome to join you at your nail appointment.”

Keywords: children in the salon  

Westmond Ergonomic by Collins

October 29, 2012  | Video

Westmond Salon designs has come out with a new manicure table by Collins that is ergonomically designed to be functional as well as comfortable for nail techs and clients.

Keywords: ergonomics  

How to Throw Great Salon Parties

October 25, 2012  | Article

Whether you’re gearing up for a holiday shindig, want to throw your first (or 10th) client appreciation party, or will be welcoming clients to your new salon with an open house, we’ve got you covered with these ideas to be the best hostess ever.

Keywords: Facebook marketing   networking event   opening a new salon   promoting your services   salon parties  

Maisie Dunbar Spa Lounge: True Cuticle and Customer Testimonials

September 21, 2012  | Video

Nail tech and salon owner Maisie Dunbar explains the true cuticle, plus shares testimonials for her spa, Maisie Dunbar Spa Lounge in Silver Spring, Md.

Keywords: cuticles   Maisie Dunbar  

Why I Use Professional Products: A Handout for Clients

September 7, 2012  | Article

As a professional, you choose products you believe deliver the best results. Because of your careful selection, clients recognize something different about their nails when they come to you instead of doing their nails at home. Do you ever take the time to educate clients about the benefits they receive from the products? Use the handout on the next page to explain the why of your product choices.

Keywords: professional image   professional-only products  

A Stand Out Salon

August 21, 2012  | Article

In ritzy Beverly Hills, it takes a lot for a salon to stand out above the competition. That’s why Chi Nail Bar & Organic Spa is so proud of its nomination for a Business Excellence Award in the category of most innovative practices by the Beverly Hills Chamber of Commerce.

Keywords: celebrities   customer service   organic services   salon profiles   vegan services  

Salon Share App Means Fewer Missed Appointments

August 21, 2012  | Article

The Salon Share app from Fill Your Chair is for salon professionals looking for efficient scheduling and timely notifications using the latest technology.

Keywords: appointment tracking   smartphone apps  

Say What? Scripting Your Response

August 21, 2012  | Article

Let’s face it — the customer is not always right. But customers are always important, and we can make them feel much better by agreeing with them on the importance of the service qualities they identify and value

Keywords: client complaints   communicating with customers  

Tranquility, Japanese Hospitality Hallmarks of New L.A. Salon

June 29, 2012  | Article

Mars The Salon, one of Tokyo’s most luxurious nail-care destinations, has opened its first outpost in North America with the debut of Mars The Salon Los Angeles.

Keywords: customer service   Japanese nail industry   salon decor/design  

Oh, App-y Day

June 29, 2012  | Article

Does your salon have its own app yet? If not, perhaps you can take inspiration from the folks at Knoxville, Tenn.-based Salon Visage, who recently released the Visage Concierge application for iPhone/Android.

Keywords: smartphone apps  

Bridal Nails in the Big Picture

June 11, 2012  | Article

When a bride-to-be chooses you to create her wedding day nail look, it’s important to make the nails complement the overall look and theme of the wedding and reception. What do her invitations look like? What about bridesmaid dresses and accessories? Four nail techs pitch nail ideas to brides based on their wedding schemes.

Keywords: animal print nail art   bridal nail art  

Full Slate Streamlines Appointment Setting, Record Keeping

May 23, 2012  | Article

Scheduling on your website is more convenient for clients, and 70% say they’d rather make appointments online than pick up the phone, according to the folks at online appointment setting company Full Slate.

Keywords: appointment tracking   web marketing  

WebOpenings.com Helps You Fill Those Open Slots

May 23, 2012  | Article

WebOpenings.com is a marketplace that assists salon and spas in booking those open appointments that would otherwise go unused.

Keywords: appointment tracking   web marketing  

Featured Products & Promotions   |   Advertisement

Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

View All

VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

Subscribe to NAILS & SAVE!

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Loading...
 
Subscribe Today
Subscribe Today