October 25, 2011
Glamour magazine told us the top 10 things they love in the nail universe.
Keywords: Butter London customer service fashion manicures nail trends
October 17, 2011
An October 2011 InStyle Reader Poll revealed surprising statistics on women's eyebrow and bikini-line maintenance habits
Keywords: home remedies threading tweezers waxing
October 13, 2011
There are a variety of nail issues, from the everyday bitten-nails to the all-out chip or crack, that require you to call in reinforcements. Whether using acrylic or gel (or even a tea bag), we offer some ways to strengthen nails into long-lasting beauts.
Keywords: acrylic troubleshooting gel troubleshooting nail repairs wraps
October 4, 2011
We asked nail techs to finish this sentence: Nail techs don’t let nail techs…
Keywords: best practices tech-to-tech sharing
September 14, 2011
Don’t forget the fundamentals of making a good first impression on new clients.
Keywords: client retention customer service
August 22, 2011
Leprechaun Spa and Salon Software helps manage all areas of your business from customer data, to personnel, to inventory, to checkout.
Keywords: business tools client scheduling salon software
August 22, 2011
SalonPOS has a user-friendly interface and easy accessibility features that allow users to manage clients, employees, and schedules anytime, anywhere.
August 1, 2011
Good Housekeeping asked its readers if they knew what to look for in a good salon.
Keywords: autoclaves Barbicide reader surveys sanitation UV sanitizers
July 20, 2011
Total beauty in under an hour is a team effort at Style Bar Beverly Hills. For less than $100 ($99 to be exact), clients receive a hair blowout and style, a professional makeup application, and a perfect manicure and pedicure.
Keywords: full-service salons service pricing
June 17, 2011
It’s not so much what you say, but how you say it that makes a lasting impression on clients.
Keywords: communicating with customers
April 27, 2011
Store Vantage is a free, web-based scheduling and marketing tool that helps you schedule your appointments, track client preferences, and send automatic appointment reminders.
Keywords: client scheduling
April 20, 2011
Take advantage of the increased demand for double services and your salon could gain the reputation of being the go-to place to meet for coffee, drinks, even dinner and a movie.
Keywords: couple services marketing/promotions mommy and me manicures Mother's Day Mothers's Day promotions
April 19, 2011
As service providers in the beauty industry, you have the opportunity to touch your clients' (and their familes') lives. Editor Hannah Lee shares her personal story.
Keywords: cancer client health customer service Mother's Day On My Mind
March 7, 2011
I've been thinking a lot about loyalty lately. Specifically, what makes clients loyal to certain salons or certain nail techs. Are you creating client loyalty?
Keywords: client relationships customer service Hannah Lee On My Mind
February 28, 2011
Clients of Ole Henriksen Face/Body Spa in Los Angeles won’t muss their manicures flipping through the pages of tattered old magazines. Instead they can read the latest digital editions on the spa’s iPads.
Keywords: customer service salon decor/design