Business > Customer Service

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WebOpenings.com Helps You Fill Those Open Slots

May 23, 2012  | Article

WebOpenings.com is a marketplace that assists salon and spas in booking those open appointments that would otherwise go unused.

Keywords: appointment tracking   web marketing  

Nails to Fly For

April 18, 2012  | Article

Almost 300 miles of arid desert isn’t enough to keep Noelle Bellinghausen away from her nail tech Sindy Mark.

Keywords: 3-D nail art   client retention   floral nail art  

Wake Up! The Book

April 16, 2012  | Article

Neil Ducoff’s Monday Morning Wake-Up! columns have been providing a weekly shot-in-the-arm for salon movers and shakers since 2008. His new book, titled Wake Up!, is a collection of the most powerful and inspiring Monday Morning Wake-Up.

Keywords: books   motivation  

Take Advantage of SpaBooker’s Many Tools

April 16, 2012  | Article

A cloud-based business management and marketing software for spas and salons, SpaBooker offers a web-based appointment book, which means you can access it from anywhere at any time.

Keywords: appointment tracking   business tools   client scheduling   online booking   salon software  

Groupon Now Offers Appointment Management

April 11, 2012  | Article

Just launched in a pilot program, Groupon Scheduler is an online appointment service giving merchants an easy way to manage their schedules and accept bookings directly from consumers.

Keywords: appointment tracking   client scheduling   online booking  

SalonSwipe Offers Pay-As-You-Go Credit Card Processing

April 11, 2012  | Article

SalonSwipe has launched its free Card Reader and app for the iPhone, iPad, and Android phones.

Keywords: credit cards   smartphone apps  

Scratching the Surface Educational Seminar

March 31, 2012  | Video

View snipets from a Backscratchers training seminar and hear from attendees about their use of Backscratchers systems.

Keywords: Backscratchers   continuing education  

License to Serve

March 5, 2012  | Article

Navigating the ins and outs of a simple act of hospitality could leave you dizzy and confused.  Before you stock the mini bar or reach for a cold one for a client, double-check your state and local regulations.

Keywords: North Carolina   North Dakota   Rhode Island   South Dakota   West Virginia  

The Salon Inspector Says …

February 22, 2012  | Article

Clean your station after each customer. No exceptions.

Keywords: Inspector Monika   salon sanitation  

Become a Mini Recycling Center

February 21, 2012  | Article

This is a perfect time for your salon or spa to become a recycling resource for small items such as batteries or cell phones.

Keywords: eco-friendly   environmental issues   environmentally friendly salons   recycling  

Rich in Culture and Color

February 6, 2012  | Article

Torrance, Calif.-based salon Gemist, owned by nail artist Meg Kaehler, incorporates Japanese-style services for customers, attracting an international clientele and those who favor nail art over nail maintenance.   

Keywords: Japanese nail industry   salon profiles  

Edwards Urges Consistency and Innovation

January 30, 2012  | Article

Chicago-based nail tech Amber Edwards was recently named nail director for Mario Tricoci Hair Salons & Day Spas. NAILS asked Edwards how she intends to make her mark at the salon.

Keywords: staff training  

Beauty-Pro Hot Towel Steamer Demo

January 26, 2012  | Video

This new hot towel steamer is ideal for manicures, pedicures, waxing services, and more. For more info, visit www.beautypro.us.com.

Keywords: manicure accessories   pedicure accessories  

The Salon Inspector Says …Clutter Is Crazy

January 23, 2012  | Article

Nothing screams “unprofessional” louder than a station cluttered with stuff.  Unclutter your manicure table and keep it clutter-free throughout the service.

Keywords: Inspector Monika  

Nurture Cuticles

January 18, 2012  | News

In the January 2012 issue of Essence magazine, celebrity manicurist Lisa Logan shares some secrets on how to avoid dried-out cuticles in winter.

Keywords: celebrity nail techs   client health   cuticle treatments   seasonal services   winter pedicures  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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