Business > Customer Service

76 - 90 of 536
Previous Next

Well, That's Embarrassing

February 25, 2015  | Article

We’ve all had those mortifying moments in (and out of) the salon. A few brave techs shared their most embarrassing at-work situations with us and experts weighed in on how to do proper damage control. Don’t let the following happen to you.  

Keywords: client health   educating clients   elderly clients  

Coping With Serial Complainers

February 23, 2015  | Article

To handle constant complainers, keep your wits about you.

Keywords: client complaints  

Bizzy App for E-mail Marketing

January 30, 2015  | Video

Bizzy mobile app helps small businesses send timed and targeted e-mail marketing campaigns. Bring customers back without the cost of a marketing department!

Keywords: Business   marketing/promotions   smartphone apps  

Crowdsourcing: Clients on Cell Phones

January 28, 2015  | Article

This month we asked nail techs:  How do you feel about clients using their cell phones during a manicure? What do you do if it messes up your work?

Keywords: cellphones in the salon   communicating with customers   crowdsourcing   customer service  

20 High-Touch Ideas for a High-Tech World

January 16, 2015  | Article

In the modern retail environment of commodity services and prices, consumers will pay a premium for old-fashioned customer service. Try any (or all) of these 20 high-touch customer service tips.

Keywords: customer service  

Virtual Nail Tips Are Made to Order

November 26, 2014  | Article

Created by nail tech So Yong Yu using Dashing Diva’s Virtual Nail Tips, these full coverage nails can be applied by time-pressed clients at home.

Keywords: Dashing Diva   full-coverage nail coatings  

Artwork Only

September 25, 2014  | Article

Margaret Thomas’s nail-art-only appointments mean she can get right to the fun stuff.

Keywords: nail art   service pricing  

Crowdsourcing: Do You Use an E-File?

September 1, 2014  | Article

This month we asked nail techs: Do you use an e-file?

Keywords: crowdsourcing   customer service   e-files  

Senior Specials

August 27, 2014  | Article

Salon owner Shari Finger designed a simple menu just for her older clientele.

Keywords: elderly clients   service menus  

The Rendezvous Appointment Book

August 25, 2014  | Video

The Rendezvous Appointment Book for the iPad presents a simpler way to create and manage appointments. The app is intentionally a very uncluttered and limited featured utility. It’s sole purpose is to replace the paper appointment book for specific business segments for virtually anyone who provides services to many clients a day, including nail techs. 

Keywords: appointment tracking   online booking  

Quick-Time Manicures

August 18, 2014  | Article

Salon owners are adding faster-than-usual manicure services to their menus to meet the needs of busy clients.  

Keywords: service menus   time management  

Crowdsourcing: What's been your most successful charity event to date?

July 2, 2014  | Article

This month we asked nail techs: What's been your most successful charity event to date?

Keywords: charity   crowdsourcing  

Walk-ins or No Walk-ins?

July 2, 2014  | Article

Do you give walk-ins the red light, yellow light, or green-light-go? Consider which of these salon policies will help you increase client traffic.

Keywords: client issues   clients   walk-in clients  

It’s the Little Things That Count: Make Your Client Feel Special

June 2, 2014  | Article

It’s crucial to make each and every client who walks in your door feel special. There are little things you can do that make a big difference and ultimately keep your clients coming back for more.

Keywords: customer service  

Best in the East: World Spa & Wellness Awards Announced

May 31, 2014  | News

The World Spa & Wellness Awards 2014 were presented in London in February, where the industry handed out 11 awards that singled out the best regional hotel and spa destinations around the world.

Keywords: awards   Continuum Footspas  

Encyclopedia

Charity is the act of giving, usually to those less fortunate. Many salons find that charitable activities not only feel good by giving back to...
Learn More

Featured Products & Promotions   |   Advertisement

Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

View All

VietSALON

FREE Subscription

VietSalon is a Vietnamese-language magazine and the sister publication to NAILS. Click the link below to sign up for a FREE one-year subscription.

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Loading...
 
Subscribe Today
Subscribe Today