Business > Customer Service

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Double Teamed

May 28, 2014  | Article

“There are always two technicians working on a client at one time, even if they are just getting a manicure,” says Hiroko Fujikawa, owner of Mars The Salon.

Keywords: customer service  

Plant a Geluv Color Palette Tree in Your Salon

May 1, 2014  | Article

Alfalfa's Geluv Color Palette Tree serves a variety of functions in the salon, whether you need to make space, reduce inventory, or prevent polish theft.

Keywords: Alfalfa Nail Supply   colored gels   polish displays   products  

A Truly Personalized Pedi

March 29, 2014  | Article

“We want to anticipate our clients’ needs and really cater to their likes and dislikes. No matter how many times they come in they can have a different pedicure combination,” says Shane Bird, director of spa operations for Skaná Spa.

Keywords: customer service   pedicures  

ATsoft123 iNailTech

February 21, 2014  | Product

iNailTech is a mobile salon system for a nail tech’s phone compatible with the Nails 123 and iNailPOS Systems.

Keywords: appointment tracking   business tools   salon software   smartphone apps  

Gell II Pro-Cure

February 21, 2014  | Product

The newest cordless LED lamp form Gel II, Pro-Cure, gives professionals convenience with a rechargeable battery, an automatic digital timer with motion sensor, and a safety auto-off feature.

Keywords: Hannah Lee   La Palm Products   LED lights  

Whistle While You Work

February 21, 2014  | Article

Here’s a compilation of physical and mental activities — everything from stretching to rewiring — that can change your outlook and help you see that morning or midday cup of coffee as half full.

Keywords: customer service   ergonomics   healthy working   learning new techniques   Personal Trainer  

Salon Iris Partners with TheSalonGuy

February 21, 2014  | Article

Salon Iris, a salon software manufacturer, has teamed up with Stephan Marinaro, TheSalonGuy, as part of its ongoing effort to provide Salon Iris users with advice and insights from industry leaders.

Keywords: business building   Salon Iris Software  

Luraco Technologies iRobotics 6S Massage Chair

February 20, 2014  | Product

Luraco Technologies introduces the next generation iRobotics 6S Massage chair.

Keywords: chairs   Luraco   massage products   pedicure products  

Make a First Impression Last

February 19, 2014  | Article

Here are four steps for courting prospective clients and building long-lasting relationships.

Scheduling Time for Safe Removal

February 14, 2014  | Article

With the surge in gel-polish clients, it’s now crucial to seamlessly integrate no-damage removal into your service repertoire. Our gel-polish experts show you how.

Keywords: gels   product removal   removing gels  

Going Mobile

February 6, 2014  | Article

After a couple of unsuccessful attempts at establishing her own nail salon, Chicago-based nail tech Wauteesha Weatherall knew she had to develop a plan that was going to make her stand out: a spa on wheels.

Keywords: mobile salons  

NAILS' 10 Most-Viewed Questions Answered

December 27, 2013  | Article

Straight A’s for Our Top Q’s: With topics ranging from private label retail to proper mix ratios, nailsmag.com’s 10 most-viewed questions cover a lot of ground.

Keywords: glitter   nail discoloration   nail diseases   skin diseases   UV lights  

Reader to Reader: Do you work flexible hours to accomodate holiday clients or do you take time off?

December 19, 2013  | Article

The holidays are a busy season for both you and your clients.

Keywords: holidays   Reader to Reader  

What’s the Most Important Thing You Learned in Beauty School?

December 10, 2013  | Article

Customer service? Technique? Sanitation? We asked readers to share the most important information they took away from their beauty school days and received a variety of helpful responses.

Keywords: continuing education   cosmetology schools   customer service   education  

What’s the Most Important Thing You Learned in Beauty School?

December 10, 2013  | Article

Customer service? Technique? Sanitation? We asked readers to share the most important information they took away from their days in beauty school and received a variety of helpful responses.

Keywords: continuing education   cosmetology schools   education  

Encyclopedia

Woodward Laboratories was founded in 1992 in the home of Dr. Kenneth Gerenraich, DPM (known as Dr. G) with his initial formulation designed to...
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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

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