Business > Customer Service

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Easy Solution to Advising Clients on Polish Colors

November 7, 2011  | News

If customers ever want to know which colors compliment their skin tones, point them in OPI's direction!

Keywords: client relationships   clients   Essie   OPI Products   polish  

Giving Guests the Star Treatment

October 27, 2011  | News

The Color Me Fierce package at the St. Giles Hotel New York - The Court includes manicure services and nail art designs from the talented hands of nail tech Lisa Logan.

Keywords: celebrity nail techs  

10 Things Glamour Mag Loves in the Nail Industry

October 25, 2011  | News

Glamour magazine told us the top 10 things they love in the nail universe.

Keywords: Butter London   customer service   fashion   manicures   nail trends  

InStyle Stats on Women's Hair Removal

October 17, 2011  | News

An October 2011 InStyle Reader Poll revealed surprising statistics on women's eyebrow and bikini-line maintenance habits

Keywords: home remedies   tweezers   waxing  

Your Guide to Nail Repairs & Reinforcements

October 13, 2011  | Article

There are a variety of nail issues, from the everyday bitten-nails to the all-out chip or crack, that require you to call in reinforcements. Whether using acrylic or gel (or even a tea bag), we offer some ways to strengthen nails into long-lasting beauts.

Keywords: acrylic troubleshooting   gel troubleshooting   nail repairs   wraps  

Nail Techs Don't Let Nail Techs...

October 4, 2011  | Article

We asked nail techs to finish this sentence: Nail techs don’t let nail techs…

For Starters, Keep It Clean

September 14, 2011  | Article

Don’t forget the fundamentals of making a good first impression on new clients.

Keywords: client retention   customer service  

Leprechaun Software Saves Time and Money

August 22, 2011  | Article

Leprechaun Spa and Salon Software helps manage all areas of your business from customer data, to personnel, to inventory, to checkout.

Keywords: appointment tracking   business tools   client scheduling   online booking   salon software  

SalonPOS Salon Management Solution

August 22, 2011  | Product

SalonPOS has a user-friendly interface and easy accessibility features that allow users to manage clients, employees, and schedules anytime, anywhere.

Keywords: appointment tracking   business tools   client scheduling   online booking   salon software  

Do Your Customer’s Have a High Salon IQ?

August 1, 2011  | News

Good Housekeeping asked its readers if they knew what to look for in a good salon.

Keywords: autoclaves   Barbicide   reader surveys   salon sanitation  

Power Grooming

July 20, 2011  | Article

Total beauty in under an hour is a team effort at Style Bar Beverly Hills. For less than $100 ($99 to be exact), clients receive a hair blowout and style, a professional makeup application, and a perfect manicure and pedicure.

Keywords: full-service salons   service pricing  

Communication Breakdown

June 17, 2011  | Article

It’s not so much what you say, but how you say it that makes a lasting impression on clients.

Keywords: communicating with customers   first impressions  

Store Vantage Delivers Free Online Scheduling

April 27, 2011  | Article

Store Vantage is a free, web-based scheduling and marketing tool that helps you schedule your appointments, track client preferences, and send automatic appointment reminders.

 

Keywords: client scheduling  

Double the Fun

April 20, 2011  | Article

Take advantage of the increased demand for double services and your salon could gain the reputation of being the go-to place to meet for coffee, drinks, even dinner and a movie.

Keywords: couples services   marketing/promotions   mommy and me manicures   Mother's Day   Mother's Day promotions  

On My Mind: A Personal Story About Personal Touch

April 19, 2011  | Article

As service providers in the beauty industry, you have the opportunity to touch your clients' (and their familes') lives. Editor Hannah Lee shares her personal story.

Keywords: cancer   client health   customer service   Mother's Day   On My Mind  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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