May 1, 2000
| Article
One year ago, Lynn Kogle and her staff at Secrets Salon in Long Beach, Calif., took on the challenge of revamping their business systems using the strategies taught in OPI’s business management program, The Edge - Standards & Systems for Success.
Keywords: OPI Products profitablity Suzi Weiss-Fischmann
February 1, 2000
| Article
According to Kitty Victor, business consultant and co-founder of the Masters audiotape subscription service, you need to offer more than just money to attract and retain the best salon personnel-quality of life and balance are number-one issues.
January 1, 2000
| Article
Shrinkage is the term retailers use to describe missing product inventory. Simple employee error or sticky fingers can be the culprit. We asked the Secrets team for their view on this retailing pitfall in this month’s business-building update.
Keywords: OPI Products profitablity Suzi Weiss-Fischmann
November 1, 1999
| Article
When Nadine Galli, OPI’s Southern California Regional Manager, visited Secrets for their monthly status meeting, she walked into a salon that was bustling with clients engaged in a myriad of salon services. The same clients were also leaving the salon having purchased the OPI retail products the salon now sells.
Keywords: OPI Products profitablity Suzi Weiss-Fischmann
November 1, 1999
| Article
The rumors of an IRS crackdown on salon tip reporting is causing salon owners and nail technicians once again to examine their gratuity policies.
Keywords: IRS taxes tipping
October 1, 1999
| Article
If clients keep pouring money into your salon, but none of it is flowing into your pockets or the salon's coffers, it's time to re-examine your compensation structure. After all, why follow the competition's lead if the road heads toward bankruptcy?
September 1, 1999
| Article
How many times does a great idea come up in a meeting then it never gets carried out? We’ve found that the monthly status meetings are critical to helping us achieve our goals.
Keywords: OPI Products profitablity Suzi Weiss-Fischmann
January 1, 1999
| Article
When the time came to expand to a full-service day spa at five times here present rent, salon owner Leslyn Zak wondered if she could make the leap. So she brought in a financial professional to help crunch the numbers and create a winning game plan.
Keywords: salon expansion salon finances
September 1, 1998
| Article
The savings to the clients are good and the profits to the salon are great.
March 1, 1998
| Article
Saving even 30 seconds off a fill could mean $400 more a year in income!
Keywords: nail prep time management time saving devices
October 1, 1997
| Article
In 1996, 490,000 employees left jobs in salons.
Keywords: finding/retaining staff recruiting