December 1, 2003
Shari Finger, veteran salon owner, details different types of incentive programs to keep employees' spirits up during the holidays.
Keywords: compensation systems employee issues holidays incentive structures Shari Finger
November 1, 2003
How a salon chooses to pay its staff can make all the difference in employee retention, quality of service, profitability, and your ability to compete. After payroll, salon owners are often left only with their own tip money and revenue from services they've performed. Should you abandon the traditional commission structure for a pay system that rewards behaviors that are key to the salon's overall success?
Keywords: business keeping your business competitive money service pricing staff management
August 1, 2003
Keywords: As I See It discount salons
November 1, 2002
A rash of salon fires reminds salon owners just how much they stand to lose. Knowing the potential fire dangers that exist in your salon and taking steps to curb them, as well as determining what your business is worth and getting good insurance coverage will help prevent a fire in your salon and minimize its effects should the worst come to pass.
Keywords: business tools chemical safety insurance owner issues salon safety
October 1, 2002
As competition and tough economic times keep service prices flat, salon owners and booth renters need to look elsewhere to increase profits. Learn ways to cut your overhead costs — without sacrificing customer service.
Keywords: keeping your business competitive salon finances taxes
August 1, 2002
Investing in a security system for your salon can deter theft, provide protection for staff members and lower your insurance premiums.
Keywords: employee issues insurance owner issues shoplifting
June 1, 2002
Percentages, averages, and ratios may make your head spin, but they’re the fastest, easiest way to keep a finger on the pulse of your salon’s business health. Learn how to run the numbers as well as what they mean.
Keywords: salon finances
June 1, 2002
Which is it? Is the industry up or on the decline?
Keywords: As I See It
August 1, 2001
Consumers are more than willing to pay $65 for a pedicure. But if you're like the average salon, you're charging $30-$35.
Keywords: Larry Gaynor Nailco service pricing
April 1, 2001
When Susie Galvez bought Face Works Day Spa in Richmond, Va., two years ago, retail sales accounted for just 3 % or her gross sales. As part of her one-year plan, Galvez set her sights on boosting retail sales to 10%.
Keywords: commissions incentive structures retailing
January 1, 2001
November 1, 2000
Unredeemed gift certificates are not money in your pocket. Even if the expiration date is past (and the state decides that), the money paid still rightfully belongs to the intended gift recipient.
Keywords: gift certificates Valentine's Day services
October 1, 2000
Is multi-level pricing a solution for keeping the best nail technicians satisfied and motivated in their jobs? Some salons say yes, indeed.
Keywords: customer service employee issues finding/retaining staff service pricing
September 1, 2000
August 1, 2000
The IRS is making it easier for everyone in the beauty industry by simplifying its voluntary tip income compliance agreements.
Keywords: IRS tipping