Q&A

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I’m having a hard time getting my clients to show up on time and also let me know when they can’t make it. What should I do?

How do I get clients to book their next appointment after their service is finished rather than calling just before they want to come in or even just

I am trying to keep my hours down and work shorter days but I just can’t say “no” to my clients. Any advice?

Reader to Reader: How do you turn a new client into a regular?

Reader to Reader: How do you keep your client information safe?

Reader to Reader: How do you let your clients know you're raising your prices?

Reader to Reader: How do you start a dialogue with your clients about retail products?

What's your most memorable nail mishap?

Should a beginner tech earn the same wages as a more season tech?

Reader to Reader: How do you handle no-shows?

Reader to Reader: How do you handle a rude client?

Do you socialize with your clients outside of the salon?

Reader to Reader: Do you charge family members for nail services?

What techniques can techs use to keep salon conversations professional?

What is the best way to market to university students near a college campus?

Is there a law that states I need to provide my booth renters with a key to the salon?

Can you offer any tips for keeping my books as full in the fall and winter months?

What does it mean to be an independent contractor?

What, if any, are my obligations to my booth renters when it comes to walk-ins?

What can I do if I have too many clients?

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