Q&A

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I’m tired of competing against all the discount salons in my area and am thinking of throwing in the towel and quitting. Do you have any advice?

Reader to Reader: Where do you turn when you have a technical question about nails?

A client wearing acrylics wants to come in weekly. Should another coat of acrylic be added or is there another procedure to follow?

I’m having a hard time getting my clients to show up on time and also let me know when they can’t make it. What should I do?

How do I get clients to book their next appointment after their service is finished rather than calling just before they want to come in or even just

I am trying to keep my hours down and work shorter days but I just can’t say “no” to my clients. Any advice?

Reader to Reader: How do you turn a new client into a regular?

Reader to Reader: How do you keep your client information safe?

Reader to Reader: How do you let your clients know you're raising your prices?

Reader to Reader: How do you start a dialogue with your clients about retail products?

What's your most memorable nail mishap?

Should a beginner tech earn the same wages as a more season tech?

Reader to Reader: How do you handle no-shows?

Reader to Reader: How do you handle a rude client?

Do you socialize with your clients outside of the salon?

Reader to Reader: Do you charge family members for nail services?

What techniques can techs use to keep salon conversations professional?

What is the best way to market to university students near a college campus?

Is there a law that states I need to provide my booth renters with a key to the salon?

Can you offer any tips for keeping my books as full in the fall and winter months?

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