Q&A

How do you deal with loud-talking coworkers?

I'm feeling left out of salon socializing because I'm a nail tech. How do I get in with the "in crowd?"

How do I get salon clients to leave their hands off my stuff?

A new client is unhappy about her service and is screaming at me! How do I handle that?

How do I handle a client who refuses to wash her hands before a service?

Why do all the misbehaved children seem to end up at my salon?

How young is too young to get acrylics?

How do I handle a tech who calls in sick all the time –and usually when I need her the most?

What are your best time-saving tips?

Reader to Reader: How do you keep yourself, you employees, and you salon safe?

How do you greet clients when they enter the salon?

How do you benefit from trade shows?

What special product or procedure do you add to your regular manicure to help promote it?

How do you acknowledge a client's birthday?

Do you allow children in your salon?

Why did you leave your last salon?

Do you charge for nail repairs during fills?

How do you interest hair clients in nail services?

Does a TV in the waiting area help or hurt?

How do you keep operating costs down?