Q&A

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When asked by a client, how do I justify my higher prices compared to a discount salon?

Any advice on firing a nail tech?

How should I respond when clients ask me why they should pay a higher price for my services?

Why do you choose not to wear a mask when filing acrylics or gels?

How do I reach teens and tweens?

How much space do I need to have spa parties?

How much space would I need in my new salon to host spa parties?

Do you discuss politics in the salon?

Reader to Reader: How do you fire a client?

How do I recruit nail techs in California where it seems there is a smaller and smaller number getting their licenses?

How do I increase my business? The discount salons have taken business right out from under us.

Reader to Reader: Is having a salon website a must in today’s environment?

Dear Shari: How can I get people to get regular pedicures and try nail art?

Dear Shari: How do I build my nail business in a full-service salon that is made up of booth renters?

Dear Shari: How do I convert acrylic clients to gels?

Reader to Reader: Should a salon keep its menu basic or include multiple lists of service options?

How do you make your clients feel comfortable after they’ve cheated on you with another tech?

Reader to Reader: Has your salon employment ever been terminated against your will (like a firing or salon closing)? How did you handle it?

How can I get clients to buy retail items?

Why won't people buy products for at-home use, but instead seek freebies?

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